add ISSUE_TEMPLATE (#191)

* add ISSUE_TEMPLATE

* update inquiry page info

* add label-info to questions.md

Author: okue

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,39 @@
+---
+name: Bug Report Template
+about: Create a bug report
+labels: bug
+
+---
+
+## Do this before creating an issue
+<!-- Delete this section before the submit -->
+
+- Check our [developer documentation](https://developers.line.me/en/docs/) and [FAQ](https://developers.line.me/en/faq/messaging-api/) page for more information on LINE bots and the Messaging API
+
+## When creating an issue
+<!-- Delete this section before the submit -->
+
+- Make sure your issue is **related to** the LINE Bot SDK. For general questions about LINE bots, please ask in https://www.linebiz.com/contact/
+- Provide detailed information about the issue you had with the SDK as below
+
+## System Informations
+
+* Python version:
+* SDK version:
+* OS:
+
+## Expected Behavior
+<!-- Tell us what should happen -->
+
+## Current Behavior
+<!-- Tell us what happens instead of the expected behavior -->
+
+## Steps to Reproduce
+<!-- Provide a link to a live example, or an unambigeous set of steps to -->
+1.
+1.
+1.
+1.
+
+## Logs
+<!-- Provide logs if possible -->

.github/ISSUE_TEMPLATE/documentation.md

@@ -0,0 +1,9 @@
+---
+name: "Documentation"
+about: Report an issue related to README.md or https://line-bot-sdk-python.readthedocs.io
+labels: ''
+
+---
+
+## Documentation
+<!-- Did you find a mistake, or something that needs clarification? -->

.github/ISSUE_TEMPLATE.md renamed to .github/ISSUE_TEMPLATE/questions.md

@@ -1,9 +1,16 @@
+---
+name: Questions
+about: Ask questions related to the LINE Bot SDK.
+labels: question
+
+---
+
 ## Do this before creating an issue
+<!-- Delete this section before the submit -->
 
 - Check our [developer documentation](https://developers.line.me/en/docs/) and [FAQ](https://developers.line.me/en/faq/messaging-api/) page for more information on LINE bots and the Messaging API
-- Make sure your issue is **related to** the LINE Bot SDK. For general questions or issues about LINE bots, create an issue on the [LINE Platform feedback](https://github.com/line/line-platform-feedback) repository. Note that we don't provide technical support.
 
 ## When creating an issue
+<!-- Delete this section before the submit -->
 
-- Provide detailed information about the issue you had with the SDK
-- Provide logs if possible
+- Make sure your issue is **related to** the LINE Bot SDK. For general questions about LINE bots, please ask in https://www.linebiz.com/contact/