After connecting to HASS no MyDyson App connectivity

[NetRat88]

Hey together,
is it a normal behaviour after connecting the Dyson TP04 to the add-on that the MyDyson app will not work anymore? The fan is shown as Offline and no connection through the original app is possible.
The add-on is working great.

Many thanks in advance and best regards

[dotvezz]

@NetRat88 this is definitely not normal behavior that would be caused by this integration. I've got a few TP04s that I use with both the Dyson app as well as Home Assistant.

Is this still happening to you?

[NetRat88]

@dotvezz Yes I' ve still this problem. Already deinstalled the MyDyson App and re-installed without any success.
Also tried to install the MyDyson App on my iPhone for the first time also with error Offline. The Dyson TP02 (after checking it's not a TP04) is connected to Wifi and I also can controll it through Home Assistant. Also tried to disable the integration and tried to connect again to MyDyson app without success.