Intel 520 Series 2.5" SATA SSD Doesn't Show Power On Hours #284
Description
I have an Intel 520 Series 180 GB SATA 2.5 inch SSD that, for some reason, doesn't show Power On Hours within CrystalDiskInfo.
This is the only disk of mine that has this issue so I find it quite weird.
Here's a screenshot of it in CrystalDiskInfo.
A command line tool called smartctl reported the correct Power On Hours being 27265 hours as seen below:
C:\Windows\system32>smartctl -a /dev/sds
smartctl 7.5 2025-04-30 r5714 [x86_64-w64-mingw32-w10-22H2] (AppVeyor)
Copyright (C) 2002-25, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: INTEL SSDSC2BW180A3H
Serial Number: CVCV3215010N180EGN
LU WWN Device Id: 5 5cd2e4 000276e55
Firmware Version: LB3i
User Capacity: 180,045,766,656 bytes [180 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: Solid State Device
TRIM Command: Available, deterministic
Device is: Not in smartctl database
ATA Version is: ACS-2 (minor revision not indicated)
SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Wed Sep 24 18:46:14 2025 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 4395) seconds.
Offline data collection
capabilities: (0x77) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Abort Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 48) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x0021) SCT Status supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
5 Reallocated_Sector_Ct 0x0032 100 100 000 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 27265 (226 108 0)
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 4691
170 Unknown_Attribute 0x0033 100 100 010 Pre-fail Always - 0
171 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
172 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
174 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 62
183 Runtime_Bad_Block 0x0032 100 100 010 Old_age Always - 1
184 End-to-End_Error 0x0033 100 100 097 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 62
199 UDMA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 0
225 Unknown_SSD_Attribute 0x0032 100 100 000 Old_age Always - 459509
226 Unknown_SSD_Attribute 0x0032 100 100 000 Old_age Always - 65535
227 Unknown_SSD_Attribute 0x0032 100 100 000 Old_age Always - 47
228 Power-off_Retract_Count 0x0032 100 100 000 Old_age Always - 65535
232 Available_Reservd_Space 0x0033 100 100 010 Pre-fail Always - 0
233 Media_Wearout_Indicator 0x0032 100 100 000 Old_age Always - 0
241 Total_LBAs_Written 0x0032 100 100 000 Old_age Always - 459509
242 Total_LBAs_Read 0x0032 100 100 000 Old_age Always - 423870
249 Unknown_Attribute 0x0013 100 100 000 Pre-fail Always - 15153
SMART Error Log not supported
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 7 -
# 2 Short offline Completed without error 00% 7 -
# 3 Short offline Completed without error 00% 7 -
# 4 Short offline Completed without error 00% 6 -
# 5 Short offline Completed without error 00% 6 -
# 6 Short offline Completed without error 00% 6 -
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
The above only provides legacy SMART information - try 'smartctl -x' for more
C:\Windows\system32>
This is actually the first time I've had an issue with any of my drives via CrystalDiskInfo. I just got this Intel drive at an e-waste recycling facility and realized that for some reason it showed up as 0 hours despite me knowing it had quite a significant amount of hours on it.
I have other Intel SSDs that are pretty much the same as far as I can tell, but they show up perfectly fine in the program, so I have no idea what exactly the issue with this one in particular is.