how to retain Event and user data

[DilshanManathunge]

Hi, I have set up my GA4 and currently the data appears on the realtime view however if i go to Events section or even the User Section within GA4, I do not see any data. is there a way to fix this ?

[hajeonghun]

Did you start collecting data recently? While real-time views are available, it takes at least a day to generate reports or view data by user properties. This is because it typically takes 24 to 48 hours for them to process the data.

https://support.google.com/analytics/answer/9333790?hl=en

[DilshanManathunge]

I have been collecting data for about a month now,

[hajeonghun]

While I can't assess your data collection status just by looking at the screen.
if u are sending events properly, just set [Home - Library - New Report - Report Data's size: event name, Report Data's Metrics: number of events] and check.

[hocgin]

I encountered the same problem and found the answer here:
https://stackoverflow.com/questions/70708893/google-analytics-4-measurement-protocol-shows-events-but-no-users

const analytics = new Analytics('G-XX', 'XX_XXX');
analytics.setParams({"engagement_time_msec": 1});
analytics.event('page_view');