"Not available" in dashboard

[Eyegraphic-be]

Hi,

I'm complete new in HA and connected everything I could find in my home to HA.
Also my 4 Toshiba heat pumps.

Sometimes I can see and set the temperature, status,... but sometimes I get the message "Not Available".
Screenshots by the link below:
https://cyclocross.stackstorage.com/s/sGoB1arxI6vCqV5E/nl
https://cyclocross.stackstorage.com/s/sgCuUxCKqUVotH2z/nl

Is this a known problem and how could I fix this problem?

Kind regards,
Sander

[h4de5]

maybe similiar #215

[Eyegraphic-be]

@h4de5 No, I didn't use the app, I also don't get the credential error.

I get this warning message (translated):

This entity isn't available anymore from the toshiba_ac integration. When the entity isn't in use anymore, this can be deleted from the settings.

[Eyegraphic-be]

Last week, the integration worked fine. But since I've restarted my HA yesterday, I can't manage to get a connection. The same warning message appears.

It's a strange thing because the entities linked to the outdoor unit do update such as the outdoor temperature sensor and the outdoor unit silent mode.
But it seems the integration can't find the indoor units...

When I remove and re-install the Toshiba integration, I can make connection again.

[johnbrady833]

I'm seeing the same issue today, since upgrading to Core 2025.2.3.

As with @Eyegraphic-be I can see entities related to the outdoor unit - e.g. silent mode. I can also see other entities like ECO mode and High Power mode.

But the thermostat entity is listed as "unavailable" and says "This entity is no longer being provided by the toshiba_ac integration. If the entity is no longer in use, delete it in settings."

Restarting HA didn't fix it. Reloading the integration has fixed it for now.

[jooray]

#261