Problems in GEOexplorer running

[erniuge]

hello
I tried to use GEOexplorer to analyze GEO data: GSE192890.
First, the “Error: An error has occurred. Check your logs or contact the app author for clarification.” was shown in the “Apply log transformation to the data:” and the analysis was stopped at the “dataset information”. I attempted to rebuild GEOexplorer dataset following the “Tutorial”. I downloaded the data on GEO:"GSE192890_gene_fpkm.txt.gz", tried to convert the data, but when I upload the converted data, it showed error: "!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN" in "Upload CSV Gene Expression Count File". The dialog at the bottom right showed "Please ensure you have uploaded a file before clicking analyse."
I'm very confused about this issue. I don't know if there is a problem with my computer or with the data uploaded by the author. Thank you very much for your help and look forward to your reply.

[guypwhunt]

Hi @erniuge

I am really sorry about this.

I assume you are using the website version of GEOexplorer rather than the R package?

If so, it is caused by an IT issue in our cloud environment that I have been chasing our admins about but they still haven't fixed it yet.

I will let you know as soon as they fix it, or I could help you set up a version that runs on your computer in the meantime.

All the best,
Guy

[erniuge]

Hi @guypwhunt
Thank you very much for your reply. I am using the website version of GEOexplorer. Since I really want to analyze the data as soon as possible, I would like you to help me set up a version that runs on my computer. Thank you for your help.

Have a nice day

[guypwhunt]

Hi @erniuge

Apologies for the slow reply, it has been a busy couple of days.

I have worked out what should be a fairly easy way to get GEOexplorer working on your laptop.

Do you want to have a call about it together tomorrow (Friday 8th of June 2023)?

I am free anytime between 09:00-17:00 BST time.

All the best,
Guy

[erniuge]

Hi @guypwhunt
Thank you very much for your reply. Not sure what messaging software you want to use, just in case I made an appointment for a ZOOM meeting at 2pm（14:00 BST time） (Friday 8th of June 2023)

The meeting link is as follows：
erniu wang is inviting you to a scheduled Zoom meeting.

Topic: GEOexplorer
Time: Jun 9, 2023 02:00 PM London

Join Zoom Meeting
https://us05web.zoom.us/j/84346522981?pwd=RjRJUzNubTZBMGxnakZGYncvZUtDUT09

Meeting ID: 843 4652 2981
Passcode: 0zj6uy

If you want to use other software to communicate, please let me know.
Also let me know if I need to prepare anything ahead of time on my laptop.

Have a nice day

[guypwhunt]

Great, I look forward to chatting with you then

[erniuge]

Hi @guypwhunt
the new meeting link is:

erniu wang is inviting you to a scheduled Zoom meeting.

Topic: GEO
Time: Jun 9, 2023 10:00 PM Beijing, Shanghai

Join Zoom Meeting
https://us05web.zoom.us/j/88531150691?pwd=QndBUUx5SnlUTFpDUjhqSjZlZzI5dz09

Meeting ID: 885 3115 0691
Passcode: j69JUr

thank you!!

[guypwhunt]

guy.hunt@kcl.ac.uk

[acatnamedvolley]

I'm sorry, was the problem"Error: An error has occurred. Check your logs or contact the app author for clarification." solved?I can't even analyze the data.Thank you!