Grey Screen Displayed After Placing an Order in Customer App #792
Description
Describe the bug
After a user successfully places an order in the customer app, instead of being redirected to a confirmation screen or order tracking view, the app displays a blank grey screen. This gives the impression that the app has frozen or crashed, even though the order may have been placed.
To Reproduce
Steps to reproduce the behavior:
Add items to the cart
Proceed to checkout and complete the order
Observe the screen after placing the order
A grey, non-interactive screen appears
Expected behavior
The user should be redirected to a proper order confirmation page or order tracking screen with relevant order details and a success message.
Screenshots
XRecorder_20250619_02.mp4
Smartphone (please complete the following information):
Device: Samsung A15
OS: Android 14
App Version: [insert if known]
Additional context
This bug severely impacts the user experience by creating doubt about whether the order went through. It may be due to a broken route, missing screen rendering, or unhandled post-order API response.