Need Help Hotspots are not showing on my iOS devices

[sahimsakir]

Hello, I have started newly on model viewer. Recently i was working on a project where I need to add hotspots which will change my models by clicking the element. It's Working fine on browser and android devices but unfortunately i am not getting the hotspots on iOS. Can you help me to solve this?

link: https://artest.nvisio.one

[alexsafayan]

I am on Chrome on a MacBook Pro, and I don't see any hotspots?

[sahimsakir]

the hotspot will show on AR view

[samaneh-kazemi]

Hi @sahimsakir, thanks for reaching out. I am not fully following what doesn't work. I just opened the link in my iPhoneXR and was able to see the hotspot on safari.

Can you please share more details on what device/browser you use and provide a video recording?

Video_20220510_093521.MOV

[sahimsakir]

it's working on Andriod Devices but not working on iOS

[elalish]

If you can share images of what working and not working looks like, that will be very helpful. If you use WebXR (our default AR mode on Android) then HTML like hotspots will work. For Quick Look (the only option on iOS) or Scene Viewer, they are separate apps and any HTML/JS customization is lost.

[alexsafayan]

Quick Look is the only option on IOS? So there is no solution using model-viewer to have HTML elements in AR on IOS devices?

[elalish]

Sadly this is true until Apple implements WebXR in WebKit. Please let them know how you feel. @grorg for visibility.

[sahimsakir]

So what is the way to show hotspots in iOS AR?