Difference between local inventory and service execution #875

Benoit221 · 2025-02-27T14:42:51Z

Benoit221
Feb 27, 2025

Bug reporting acknowledgment

Yes, I read it

Professional support

Yes, I know

Describe the bug

All my computers have the same trouble. If i search for "Acrobat" in installed software, i get :

But if i run glpi-inventory.bat > %temp%%computername%.xml and import it to glpi, i get :

I don't understand why there is two result when glpi-agent is executed by service.

To reproduce

A windows Host with Adobe Acrobat reader installed and glpi-agent with glpi 10.0.18

Expected behavior

I expected to have the same result as Microsoft show in installed application dashboard (so only one result)

Operating system

Windows

GLPI Agent version

v1.12

GLPI version

10.0.x (See additional context below)

GLPIInventory plugin or other plugin version

Not applicable

Additional context

No response

g-bougard · 2025-03-03T08:24:01Z

g-bougard
Mar 3, 2025
Maintainer

Hi @Benoit221

I don't see any evidence of a problem with glpi-agent.

I just see you're trying 2 kinds of inventory generated in different contexts without giving necessary details. You should at first share the inventories generated in the 2 contexts.

And also you just share GLPI screenshots: GLPI import rules and dictionaries still can change the result in GLPI. This is not an evidence for me, eventually just a reason to investigate.

The inventory from the service seems to give one more result where the inventory from commandline gives less. As the service has all the required rights on the system, I still can think you run local inventory in a context without all the required rights. As architecture seems different, this may a clue telling the second entry can be seen from the Windows Store, and probably for another user. But I still can't tell you if this is normal without the 2 inventories.

0 replies

Benoit221 · 2025-03-05T09:49:28Z

Benoit221
Mar 5, 2025
Author

Hi @g-bougard

You are right. If i launch glpi-inventory.bat wirh system account using psexec -s. Xml file contains two reference for Acrobat. One in c:\program files and another one from C:\Program Files\WindowsApps

I can't share these inventories publicly. If still needed, is there another method to send you those files ?

Best regards,
B LORAND

0 replies

g-bougard · 2025-03-06T14:03:58Z

g-bougard
Mar 6, 2025
Maintainer

Hi @Benoit221

can you at least share the related entries from the XML SOFTWARES section ?

0 replies

Benoit221 · 2025-03-11T14:03:32Z

Benoit221
Mar 11, 2025
Author

Hi @g-bougard,

Here the xml generated with admin user :

    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>Standard2021Volume - fr-fr</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Microsoft Office LTSC Standard 2021 - fr-fr</NAME>
      <NO_REMOVE>0</NO_REMOVE>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe" scenario=install scenariosubtype=ARP sourcetype=None productstoremove=Standard2021Volume.16_fr-fr_x-none culture=fr-fr version.16=16.0</UNINSTALL_STRING>
      <VERSION>16.0.14332.20624</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>mstsc-4b0a31aa-df6a-4307-9b47-d5cc50009643</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>mstsc-4b0a31aa-df6a-4307-9b47-d5cc50009643</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Windows\System32\mstsc.exe" /uninstall</UNINSTALL_STRING>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{455DF12C-7D43-4EFF-AE2F-43C8AF2817A3}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{455DF12C-7D43-4EFF-AE2F-43C8AF2817A3}</UNINSTALL_STRING>
      <VERSION>14.28.29914</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>GLPI Agent 1.12</COMMENTS>
      <FROM>registry</FROM>
      <GUID>{45D3C1CE-6BFC-1014-99FD-ECF905C12127}</GUID>
      <HELPLINK>https://glpi-project.org/discussions/</HELPLINK>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>GLPI Agent 1.12</NAME>
      <PUBLISHER>Teclib'</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{45D3C1CE-6BFC-1014-99FD-ECF905C12127}</UNINSTALL_STRING>
      <URL_INFO_ABOUT>https://glpi-project.org/</URL_INFO_ABOUT>
      <VERSION>1.12</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{5A23DBE2-A05C-4A9C-9C17-EA88BF5D7B43}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{5A23DBE2-A05C-4A9C-9C17-EA88BF5D7B43}</UNINSTALL_STRING>
      <VERSION>14.28.29914</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{90160000-008F-0000-1000-0000000FF1CE}</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Office 16 Click-to-Run Licensing Component</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{90160000-008F-0000-1000-0000000FF1CE}</UNINSTALL_STRING>
      <VERSION>16.0.14332.20624</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{90160000-00DD-0000-1000-0000000FF1CE}</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Office 16 Click-to-Run Extensibility Component 64-bit Registration</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /X{90160000-00DD-0000-1000-0000000FF1CE}</UNINSTALL_STRING>
      <VERSION>16.0.14332.20624</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{987AABAD-F544-404E-86C6-215EAFBEB7C0}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Configuration Manager Client</NAME>
      <NO_REMOVE>1</NO_REMOVE>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <VERSION>5.00.9132.1000</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS></COMMENTS>
      <FROM>registry</FROM>
      <GUID>{AC76BA86-1033-FF00-7760-BC15014EA700}</GUID>
      <HELPLINK>http://www.adobe.com/support/main.html</HELPLINK>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Adobe Acrobat (64-bit)</NAME>
      <PUBLISHER>Adobe</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{AC76BA86-1033-FF00-7760-BC15014EA700}</UNINSTALL_STRING>
      <URL_INFO_ABOUT>http://www.adobe.com</URL_INFO_ABOUT>
      <VERSION>24.001.20643</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{AEC5BCA3-A2C5-46D7-9873-7698E6D3CAA4}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>MDOP MBAM</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /X{AEC5BCA3-A2C5-46D7-9873-7698E6D3CAA4}</UNINSTALL_STRING>
      <VERSION>2.5.1152.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{CAF40469-57FC-4A0A-BBC3-7CBACDD49D15}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Policy Platform</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /X{CAF40469-57FC-4A0A-BBC3-7CBACDD49D15}</UNINSTALL_STRING>
      <VERSION>68.1.9099.1053</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{D8609B2B-CE98-43A8-B2D2-77811A6ECAE1}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Composants Cryptographiques CPS v5.2.2 (x64)</NAME>
      <PUBLISHER>Agence du Numérique en Santé</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{D8609B2B-CE98-43A8-B2D2-77811A6ECAE1}</UNINSTALL_STRING>
      <URL_INFO_ABOUT>http://esante.gouv.fr/</URL_INFO_ABOUT>
      <VERSION>5.2.2</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{D94144FC-40EA-4B75-9F66-0CA4EF190A3A}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Windows Firewall Configuration Provider</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /X{D94144FC-40EA-4B75-9F66-0CA4EF190A3A}</UNINSTALL_STRING>
      <VERSION>68.1.9099.1053</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Internet Explorer (64bit)</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <VERSION>11.1882.26100.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>Microsoft Edge</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Edge</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Program Files (x86)\Microsoft\Edge\Application\134.0.3124.51\Installer\setup.exe" --uninstall --msedge --channel=stable --system-level --verbose-logging</UNINSTALL_STRING>
      <VERSION>134.0.3124.51</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>Microsoft Edge Update</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Edge Update</NAME>
      <NO_REMOVE>1</NO_REMOVE>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <VERSION>1.3.195.45</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>Microsoft EdgeWebView</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Edge WebView2 Runtime</NAME>
      <NO_REMOVE>1</NO_REMOVE>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Program Files (x86)\Microsoft\EdgeWebView\Application\134.0.3124.51\Installer\setup.exe" --uninstall --msedgewebview --system-level --verbose-logging</UNINSTALL_STRING>
      <VERSION>134.0.3124.51</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>VantageSRV_is1</GUID>
      <HELPLINK>https://www.lenovo.com/think/support</HELPLINK>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Lenovo Vantage Service</NAME>
      <PUBLISHER>Lenovo Group Ltd.</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Program Files (x86)\Lenovo\VantageService\\4.2.85.0\Uninstall.exe"</UNINSTALL_STRING>
      <URL_INFO_ABOUT>https://www.lenovo.com/think/support</URL_INFO_ABOUT>
      <VERSION>4.2.85.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{1b5476d9-ab8e-4b0d-b004-059a1bd5568b}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\ProgramData\Package Cache\{1b5476d9-ab8e-4b0d-b004-059a1bd5568b}\VC_redist.x86.exe"  /uninstall</UNINSTALL_STRING>
      <VERSION>14.28.29914.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{42365A3A-622A-4EED-A727-FE192A794AFD}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{42365A3A-622A-4EED-A727-FE192A794AFD}</UNINSTALL_STRING>
      <VERSION>14.28.29914</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{43d1ce82-6f55-4860-a938-20e5deb28b98}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\ProgramData\Package Cache\{43d1ce82-6f55-4860-a938-20e5deb28b98}\VC_redist.x64.exe"  /uninstall</UNINSTALL_STRING>
      <VERSION>14.28.29914.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{622FA116-13E7-4BB6-839C-A3E0E3ECDFE6}_is1</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Lenovo Now</NAME>
      <PUBLISHER>Lenovo</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Program Files (x86)\Lenovo\LenovoNow\unins000.exe"</UNINSTALL_STRING>
      <VERSION>4.2.0.21</VERSION>
      <VERSION_MAJOR>4</VERSION_MAJOR>
      <VERSION_MINOR>2</VERSION_MINOR>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{90160000-008C-0000-0000-0000000FF1CE}</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Office 16 Click-to-Run Extensibility Component</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /X{90160000-008C-0000-0000-0000000FF1CE}</UNINSTALL_STRING>
      <VERSION>16.0.14332.20624</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{90160000-008C-040C-0000-0000000FF1CE}</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Office 16 Click-to-Run Localization Component</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /X{90160000-008C-040C-0000-0000000FF1CE}</UNINSTALL_STRING>
      <VERSION>16.0.14332.20624</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <GUID>{BD8C6100-7C7D-48DD-93BA-69F6828213FE}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{BD8C6100-7C7D-48DD-93BA-69F6828213FE}</UNINSTALL_STRING>
      <VERSION>14.28.29914</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>i586</ARCH>
      <FROM>registry</FROM>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Internet Explorer</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <VERSION>11.1882.26100.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>Update</COMMENTS>
      <FROM>WMI</FROM>
      <INSTALLDATE>15/01/2025</INSTALLDATE>
      <NAME>KB5049622</NAME>
      <RELEASE_TYPE>Update</RELEASE_TYPE>
      <SYSTEM_CATEGORY>update</SYSTEM_CATEGORY>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>Update</COMMENTS>
      <FROM>WMI</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>KB5048779</NAME>
      <RELEASE_TYPE>Update</RELEASE_TYPE>
      <SYSTEM_CATEGORY>update</SYSTEM_CATEGORY>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>Update</COMMENTS>
      <FROM>WMI</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>KB5050575</NAME>
      <RELEASE_TYPE>Update</RELEASE_TYPE>
      <SYSTEM_CATEGORY>update</SYSTEM_CATEGORY>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>Security Update</COMMENTS>
      <FROM>WMI</FROM>
      <INSTALLDATE>12/02/2025</INSTALLDATE>
      <NAME>KB5051987</NAME>
      <RELEASE_TYPE>Security Update</RELEASE_TYPE>
      <SYSTEM_CATEGORY>security_update</SYSTEM_CATEGORY>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>Security Update</COMMENTS>
      <FROM>WMI</FROM>
      <INSTALLDATE>12/02/2025</INSTALLDATE>
      <NAME>KB5052085</NAME>
      <RELEASE_TYPE>Security Update</RELEASE_TYPE>
      <SYSTEM_CATEGORY>security_update</SYSTEM_CATEGORY>
    </SOFTWARES>

And here with system user :

    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>Standard2021Volume - fr-fr</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Microsoft Office LTSC Standard 2021 - fr-fr</NAME>
      <NO_REMOVE>0</NO_REMOVE>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe" scenario=install scenariosubtype=ARP sourcetype=None productstoremove=Standard2021Volume.16_fr-fr_x-none culture=fr-fr version.16=16.0</UNINSTALL_STRING>
      <VERSION>16.0.14332.20624</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>mstsc-4b0a31aa-df6a-4307-9b47-d5cc50009643</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>mstsc-4b0a31aa-df6a-4307-9b47-d5cc50009643</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>"C:\Windows\System32\mstsc.exe" /uninstall</UNINSTALL_STRING>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{455DF12C-7D43-4EFF-AE2F-43C8AF2817A3}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{455DF12C-7D43-4EFF-AE2F-43C8AF2817A3}</UNINSTALL_STRING>
      <VERSION>14.28.29914</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <COMMENTS>GLPI Agent 1.12</COMMENTS>
      <FROM>registry</FROM>
      <GUID>{45D3C1CE-6BFC-1014-99FD-ECF905C12127}</GUID>
      <HELPLINK>https://glpi-project.org/discussions/</HELPLINK>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>GLPI Agent 1.12</NAME>
      <PUBLISHER>Teclib'</PUBLISHER>
      <SYSTEM_CATEGORY>application</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{45D3C1CE-6BFC-1014-99FD-ECF905C12127}</UNINSTALL_STRING>
      <URL_INFO_ABOUT>https://glpi-project.org/</URL_INFO_ABOUT>
      <VERSION>1.12</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{5A23DBE2-A05C-4A9C-9C17-EA88BF5D7B43}</GUID>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29914</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{5A23DBE2-A05C-4A9C-9C17-EA88BF5D7B43}</UNINSTALL_STRING>
      <VERSION>14.28.29914</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86_64</ARCH>
      <FROM>registry</FROM>
      <GUID>{90160000-008F-0000-1000-0000000FF1CE}</GUID>
      <INSTALLDATE>11/03/2025</INSTALLDATE>
      <NAME>Office 16 Click-to-Run Licensing Component</NAME>
      <PUBLISHER>Microsoft Corporation</PUBLISHER>
      <SYSTEM_CATEGORY>system_component</SYSTEM_CATEGORY>
      <UNINSTALL_STRING>MsiExec.exe /I{90160000-008F-0000-1000-0000000FF1CE}</UNINSTALL_STRING>
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      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Compte Microsoft</NAME>
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      <ARCH>neutral</ARCH>
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      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Contenu Microsoft</NAME>
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      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.OOBENetworkConnectionFlow_cw5n1h2txyewy</FOLDER>
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    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Windows\SystemApps\ParentalControls_cw5n1h2txyewy</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Windows ParentalControls</NAME>
      <PUBLISHER>CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>system</SYSTEM_CATEGORY>
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      <COMMENTS>Application Mes Contacts Windows</COMMENTS>
      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.PeopleExperienceHost_cw5n1h2txyewy</FOLDER>
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      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Windows PeopleExperienceHost</NAME>
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      <VERSION>10.0.26100.1</VERSION>
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    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.PinningConfirmationDialog_cw5n1h2txyewy</FOLDER>
      <FROM>uwp</FROM>
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      <NAME>Microsoft Windows PinningConfirmationDialog</NAME>
      <PUBLISHER>CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>system</SYSTEM_CATEGORY>
      <VERSION>1000.25140.1001.0</VERSION>
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    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Windows PrintQueueActionCenter</NAME>
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      <VERSION>1.0.2.0</VERSION>
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    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.SecureAssessmentBrowser_cw5n1h2txyewy</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Windows SecureAssessmentBrowser</NAME>
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    <SOFTWARES>
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      <COMMENTS>Hôte de l’expérience Windows Shell</COMMENTS>
      <FOLDER>C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy</FOLDER>
      <FROM>uwp</FROM>
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      <NAME>Microsoft Windows ShellExperienceHost</NAME>
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    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy</FOLDER>
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      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Windows StartMenuExperienceHost</NAME>
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      <SYSTEM_CATEGORY>system</SYSTEM_CATEGORY>
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    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Windows\SystemApps\Microsoft.Windows.XGpuEjectDialog_cw5n1h2txyewy</FOLDER>
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      <FOLDER>C:\Windows\SystemApps\Microsoft.WindowsAppRuntime.vNext.CBS_8wekyb3d8bbwe</FOLDER>
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      <NAME>Microsoft WindowsAppRuntime CBS</NAME>
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    <SOFTWARES>
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      <FOLDER>C:\Windows\SystemApps\Microsoft.XboxGameCallableUI_cw5n1h2txyewy</FOLDER>
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      <INSTALLDATE>07/03/2025</INSTALLDATE>
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    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy</FOLDER>
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      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Expérience d’entrée Windows</NAME>
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    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Windows\SystemApps\MicrosoftWindows.Client.FileExp_cw5n1h2txyewy</FOLDER>
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    <SOFTWARES>
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      <FOLDER>C:\Windows\SystemApps\MicrosoftWindows.Client.OOBE_cw5n1h2txyewy</FOLDER>
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      <ARCH>x64</ARCH>
      <FOLDER>C:\Windows\SystemApps\MicrosoftWindows.Client.Photon_cw5n1h2txyewy</FOLDER>
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      <FOLDER>C:\Windows\SystemApps\LKG\MicrosoftWindows.LKG.AccountsService_cw5n1h2txyewy</FOLDER>
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      <FOLDER>C:\Windows\SystemApps\LKG\MicrosoftWindows.LKG.SpeechRuntime_cw5n1h2txyewy</FOLDER>
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      <FOLDER>C:\Windows\SystemApps\Windows.CBSPreview_cw5n1h2txyewy</FOLDER>
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      <INSTALLDATE>01/04/2024</INSTALLDATE>
      <NAME>Microsoft Teams</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>developer</SYSTEM_CATEGORY>
      <VERSION>1.0.0.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <COMMENTS>Microsoft Edge Browser</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.MicrosoftEdge.Stable_134.0.3124.51_neutral__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Edge</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>developer</SYSTEM_CATEGORY>
      <VERSION>134.0.3124.51</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>neutral</ARCH>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.Copilot_0.4.2.0_neutral__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Copilot</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>0.4.2.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86</ARCH>
      <COMMENTS>Microsoft .Net Native Framework Package 2.2</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.2.2_2.2.29512.0_x86__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft .Net Native Framework Package 2.2</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>2.2.29512.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86</ARCH>
      <COMMENTS>Microsoft .Net Native Runtime Package 2.2</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.2.2_2.2.28604.0_x86__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft .Net Native Runtime Package 2.2</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>2.2.28604.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <COMMENTS>Microsoft Visual C++ 2015 UWP Runtime support for native applications</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33519.0_x64__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2015 UWP Runtime Package</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>14.0.33519.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86</ARCH>
      <COMMENTS>Microsoft Visual C++ 2015 UWP Runtime support for native applications</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33519.0_x86__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft Visual C++ 2015 UWP Runtime Package</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>14.0.33519.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Program Files\WindowsApps\E046963F.LenovoCompanion_10.2501.20.0_x64__k1h2ywk1493x8</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Lenovo Companion</NAME>
      <PUBLISHER>LENOVO INC.</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>10.2501.20.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.5688.0_x64__8j3eq9eme6ctt</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>AppUp.IntelGraphicsExperience</NAME>
      <PUBLISHER>INTEL CORP</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>1.100.5688.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.48.315.0_x64__dt26b99r8h8gj</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Realtek Audio Control</NAME>
      <PUBLISHER>Realtek Semiconductor Corp</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>1.48.315.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Program Files\WindowsApps\DolbyLaboratories.DolbyAudio_3.30100.101.0_x64__rz1tebttyb220</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Dolby Audio</NAME>
      <PUBLISHER>Dolby Laboratories</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>3.30100.101.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x86</ARCH>
      <COMMENTS>Microsoft.UI.Xaml</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.UI.Xaml.2.5_2.52012.2002.0_x86__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft UI Xaml 2.5</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>2.52012.2002.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <FOLDER>C:\Program Files\WindowsApps\ElevocTechnologyCo.Ltd.SmartMicrophoneSettings_1.1.49.0_x64__ttaqwwhyt5s6t</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Smart Microphone Settings</NAME>
      <PUBLISHER>Elevoc Technology Co., Ltd.</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>1.1.49.0</VERSION>
    </SOFTWARES>
    <SOFTWARES>
      <ARCH>x64</ARCH>
      <COMMENTS>Microsoft.UI.Xaml</COMMENTS>
      <FOLDER>C:\Program Files\WindowsApps\Microsoft.UI.Xaml.2.5_2.52012.2002.0_x64__8wekyb3d8bbwe</FOLDER>
      <FROM>uwp</FROM>
      <INSTALLDATE>07/03/2025</INSTALLDATE>
      <NAME>Microsoft UI Xaml 2.5</NAME>
      <PUBLISHER>CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US</PUBLISHER>
      <SYSTEM_CATEGORY>store</SYSTEM_CATEGORY>
      <VERSION>2.52012.2002.0</VERSION>
    </SOFTWARES>

Best regards,
B LORAND

0 replies

g-bougard · 2025-03-11T14:36:23Z

g-bougard
Mar 11, 2025
Maintainer

Hi @Benoit221

the difference between the 2 nodes list is the system user one contains all softwares found in Microsoft Store. They are integrated after running a dedicated PowerShell script.

Did you run the first from an administrative console ? Maybe your user is limited and can't run the PS script.

Imho, you just have a problem of execution context.

0 replies

g-bougard · 2025-03-14T16:11:05Z

g-bougard
Mar 14, 2025
Maintainer

Hi @Benoit221

I still don't a glpi-agent issue here, so I convert it as a discussion if you want to go deeper on it and as 1.13 was released yesterday.

0 replies

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Difference between local inventory and service execution #875

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Difference between local inventory and service execution #875

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Benoit221 Feb 27, 2025

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