More specific support links

Author: jhuleatt

.github/ISSUE_TEMPLATE/bug.md

@@ -19,7 +19,7 @@ other category use one of these other channels:
 - For general Firebase discussion, use the [firebase-talk](https://groups.google.com/forum/#!forum/firebase-talk)
   google group.
 - To file a bug against the Firebase Extensions platform, or for an issue affecting multiple extensions, please reach out to
-  [Firebase support](https://firebase.google.com/support/) directly.
+  [Firebase support](https://firebase.google.com/support/troubleshooter/contact/) directly.
 
 ### [REQUIRED] Step 2: Describe your configuration
 

.github/ISSUE_TEMPLATE/fr.md

@@ -11,7 +11,7 @@ template_path=.github/ISSUE_TEMPLATE/fr.md
 ### [READ] Step 1: Are you in the right place?
 
 Issues filed here should be about bugs for a **specific extension in this repository**. To file a feature request that affects multiple extensions or the Firebase Extensions platform, please reach out to
-[Firebase support](https://firebase.google.com/support/) directly.
+[Firebase support](https://firebase.google.com/support/troubleshooter/report/features/) directly.
 
 ### [REQUIRED] Step 2: Extension name