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Database Seams Okay - Web Pad Is Empty #5762
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If I open the pad with being in the time slider I get the following error:
If I open the time slider, I get the following error/warning:
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We have an other pad with ~50.000 revisions and it can be open easily. That happens very often that a pad have so many revisions. |
I updated the Etherpad server from 1.8.18 to 1.9.0 one day before we get the report that this pad is broken. |
DEBUG logs from server console:
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Sometimes the pad loads the authors at the time slider. |
Any chance you can dump the |
Yes, it takes a few minutes for the download to start. |
btw log looks sane and the require error is benign. Etherpad has problems with the timeslider - known issue but it should display the pad in editor (and it should be editable of course) Completely other idea: Did you try clearing the cache, e.g. open browser console->network tab->select "disable cache" and reload the pad? |
Yes, I did it and a few users (I didn't know them, may they have different browser and OS) too. |
The problem still exist with 1.9.1. |
@wilkis3 if you reimport the .etherpad file into a new Pad does it work then? Alternatively dump the .etherpad file somewhere that we can grab and debug. |
@wilkis3 Any update on this one? |
@wilkis3 1.9.2 didn't change anything? |
Found the issue. The maxTransportSize is too low. You can increase it safely to 100 kB or 1MB. Beyond that is not recommended as you can then DOS the server with large fragments |
Thank you @SamTV12345 . I will try it. |
Let me know if it worked :) |
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Describe the bug
On the web the pad is empty and the time slider shows also empty pads. All the pad and revisions are still in the postgres database. But I can export the pad.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Screenshots

Server (please complete the following information):
node --version
): v16.20.0npm --version
): 8.19.4Additional context
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