Skip to content

Sharing videos from gallery to EXA and via EXA + sign have different outputs in element-web #4785

@escix

Description

@escix

Steps to reproduce

  1. Where are you starting? What can you see?
    Sharing a video (approx 35MB) from gallery and
    Sharing the same video via EXA using the + sign.

Outcome

What did you expect?

Both sending the video on other clients.

What happened instead?

When sharing via gallery app, the video is unplayable in the element-web. I think this is the same for other clients too from user feedback but I didn't have the chance to test.

Sharing the same video using the + from EXA send the video in a playable format (i.e. the play button is clickable) in element-web. Again I am guessing this is the same in other clients but didn't get a chance to test.

Your phone model

S23 Ultra

Operating system version

No response

Application version and app store

EXA 25.04.3

Homeserver

No response

Will you send logs?

Yes

Are you willing to provide a PR?

No

Metadata

Metadata

Assignees

No one assigned

    Labels

    T-DefectSomething isn't working: bugs, crashes, hangs and other reported problems

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions