VBA education debt note #808
Description
Problem to be Solved
How might we best account for the new note for education debt within the app to avoid user confusion?
Note: As of August 5, 2025, we now add an ID number (called a "receivable ID") to each VA education debt letter. You'll need this number instead of your VA file number or Social Security number to process a payment. Questions? Call us at 800-827-0648. We're here Monday through Friday, 7:30 a.m. to 7:00 p.m. ET.
Info and Resources
Acceptance Criteria
- Designs are explored and updated to incorporate the new note
- Designs are shared with UX, Product, and Engineering