Unable to Remove WhatsApp Reaction via API (Developtment Number)

[CaioMatins]

Attempt 1 - Removing reaction via Pywa remove_reaction method

I tried using the remove_reaction method in client.py to remove a reaction, and I received the following response (example values):

SentMessage(
    id='message_id',
    to_user=User(wa_id='to_number', name=None),
    from_phone_id='phone_id'
)

However, the reaction was not removed on WhatsApp.

Attempt 2 — Removing reaction via Meta Graph API (cURL)

I also tried using Meta's cURL directly:

curl -X POST 'https://graph.facebook.com/<API_VERSION>/<WHATSAPP_BUSINESS_PHONE_NUMBER_ID>/messages' \
-H 'Content-Type: application/json' \
-H 'Authorization: Bearer <ACCESS_TOKEN>' \
-d '{
  "messaging_product": "whatsapp",
  "recipient_type": "individual",
  "to": "<WHATSAPP_USER_PHONE_NUMBER>",
  "type": "reaction",
  "reaction": {
    "message_id": "<WHATSAPP_MESSAGE_ID>",
    "emoji": ""
  }
}'

This also did not work.

---

Note

• I was able to add a reaction successfully via the API.
• I could also change the reaction.
• The issue occurs only when removing a reaction.

Has anyone else experienced this? Any insights or workarounds would be appreciated!

[david-lev]

Hi @CaioMatins
Thanks for sharing your experience. To better assist you, could you please confirm which version of PyWa you're currently using? You can check this by running pip show pywa

[CaioMatins]

Hello @david-lev
I'm using version 2.9.0, but I don't think the problem is with pywa. It seems to be Meta itself, as I ran a cURL and still had a problem.
Thanks for your time.

[yehuda-lev]

Hi, @CaioMatins from what I've checked it seems to be working normally
Can you check this code? 👇

@wa.on_message()
def get_msg(_: WhatsApp, msg: types.Message):
    msg.mark_as_read()
    msg.react("❤️")
    msg.unreact()