Setup doesn't progress past API permissions validated for users

[franknitty69]

Hi,

I have a working instance of paperless-ngx and i've added paperless-ai. Both are running on the same docker instance and same network. When performing the setup of paperless-ui, i input the username, password, paperless api url/token/user, ai settings (ollama, ollama api url, model), and default advanced settings.

When i save, the save button just spins forever. when looking at the logs it validates several things on paperless-ngx but never finishes and doesn't throw any error.

The last bit of the logs is:

Validating Paperless config for: http://paperless-ngx:8000/api/documents/
Validating API permissions for http://paperless-ngx:8000/api/correspondents/
API permissions validated for correspondents, 200
Validating API permissions for http://paperless-ngx:8000/api/tags/
API permissions validated for tags, 200
Validating API permissions for http://paperless-ngx:8000/api/documents/
API permissions validated for documents, 200
Validating API permissions for http://paperless-ngx:8000/api/document_types/
API permissions validated for document_types, 200
Validating API permissions for http://paperless-ngx:8000/api/custom_fields/
API permissions validated for custom_fields, 200
Validating API permissions for http://paperless-ngx:8000/api/users/
API permissions validated for users, 200

If I delete everything (container, volume, etc) and start over it does the same thing. The paperless user/token that i am using is a superuser.

[clusterzx]

Do you use Ollama? If so then depending on your PC specs it could take some time as PPAI does send a chat completion to the model.

[franknitty69]

i am using ollama. It is running on a dell r730xd (dual intel xeon e5-2695V4, 128gb ecc and nvidia rtx 3090).

ollama is working fine (i can query from n8n, home assistant, etc. also this same issue occurs if i use openai. i've blown away the container and started from scratch several times and it does the same thing.

[clusterzx]

Then I dont know. Never heard of this bug before. So I guess it has to something on your side.

[franknitty69]

i tore down the container, rebooted the docker host and tried again. This time it worked.

API permissions validated for users, 200
Validating Paperless config for: http://paperless-ngx:8000/api/documents/
AI provider: ollama
[DEBUG] 0 existing users deleted
[DEBUG] User franknitty69 added
2025-08-01T17:49:36: PM2 log: App name:paperless-ai id:0 disconnected
2025-08-01T17:49:36: PM2 log: App [paperless-ai:0] exited with code [0] via signal [SIGINT]
2025-08-01T17:49:36: PM2 log: App [paperless-ai:0] will restart in 100ms
2025-08-01T17:49:36: PM2 log: App [paperless-ai:0] starting in -cluster mode-
2025-08-01T17:49:36: PM2 log: App [paperless-ai:0] online