Send anonymous data

Initial draft, this page may be updated several times before the 1.10 update is out

When you run TweetDuck for the first time, you will see an introduction dialog that includes a Send anonymous usage data box. You can also find this setting in Options - Feedback.

TweetDuck currently does not collect any data, but there are plans to implement this in the future.

• If you untick the option, you will never be asked about it again
• If you keep it enabled, you will be notified once the data collection is finally implemented, so that you can review the data before it is sent, and opt-out if you change your mind

Plans

How is data collection going to work

• In the Feedback tab, you will always be able to see exactly what will be sent, and turn data collection on/off
• When enabled, TweetDuck will send the data 1 day after each update, and then once every 7 days
• Data will be sent over a secure connection to the official website (tweetduck.chylex.com)

What kind of data will be collected

• Your version TweetDuck and Windows
• Anonymized program options
  • Values of all checkboxes, sliders, and drop-downs
  • Length of text inputs, but not what you put into them
  • File extension of the custom notification sound
• Anonymized plugin data
  • Names and versions of installed plugins, and whether they are enabled or not
  • Select data from plugin configuration - your Edit layout & design settings, how many Templates you have, whether you use a preset or completely custom configuration in Custom reply account

TweetDuck will not send any information about your Twitter accounts or your TweetDeck columns. Numerical data, such as timestamps and lengths of text inputs, will be truncated (for example, timestamps will be truncated to a multiple of 4 hours at minimum, with minutes and seconds removed completely).

A part of your IP address and the user agent will be hashed and temporarily stored in a separate location to prevent data duplication. Hashing is a one-way operation that will prevent anyone with database access from retrieving the original information.

The statistics will not be publicly available, but interesting statistics aggregated by TweetDuck version may be commented about on Twitter.