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Send anonymous data

Daniel Chýlek edited this page Oct 22, 2017 · 12 revisions

TL;DR: In the future, I'd like to collect anonymous data about how people configure and customize TweetDuck so that I can focus on improving features people use, and the introduction dialog is a good way to ask for permission.

When you run TweetDuck for the first time, you will see an introduction dialog that includes an option to Send anonymous usage data. You can also find it in Options - Feedback.

TweetDuck currently does not collect any data, but there are plans to implement this in the future.

  • If you uncheck the option, you will never be asked about it again
  • If you keep it checked, you will be notified once the data collection is implemented, so that you can review the data before it's sent, and opt-out if you change your mind

Plans

How data collection is going to work

  • In the Feedback tab, you will always be able to see exactly what will be sent, and turn data collection on/off
  • When enabled, TweetDuck will send data 1 day after each update, and then once every 7 days
  • Data will be sent over a secure connection to the official website (tweetduck.chylex.com)

What kind of data will be collected

  • Version of TweetDuck and Windows
  • Hardware information
    • Memory and graphics card
    • Amount of monitors, and the resolution and DPI of the active monitor
  • Anonymized program options
    • Values of checkboxes, sliders, and drop-downs
    • Lengths of text inputs, but not their contents
    • File extension of the custom notification sound
    • Which command line arguments are used
  • Anonymized plugin data
    • Names of installed plugins, and whether they are enabled or not
    • Select data from plugin configuration
      • Your Edit layout & design settings
      • How many Templates you have
      • Whether you use a preset or custom configuration in Custom reply account

TweetDuck will not send any information about your Twitter accounts or TweetDeck columns. Numerical data, such as timestamps and lengths of text inputs, will be rounded or truncated (for example, timestamps will be rounded down to a multiple of 4 hours).

A part of your IP address and the user agent will be hashed and temporarily stored in separately from collected data to prevent data duplication. Hashing is a one-way operation that will prevent anyone with database access from retrieving the original information.

The data will not be publicly available, but interesting statistics may be commented about on Twitter.

Recent Updates

  • Added hardware information to the list
  • Removed plugin versions from the list