Missing Thumbnails

[marecotec]

After I upgraded to the latest Biigle version, I have had some issues with thumbnails missing from all my video volumes. I'm seeing similar things to this question, but my URL is 100% correct for our internal server and I am not using https like this question.

Image volumes seem to have the correct thumbnails, but video do not, if I look in storage/app/public/video-thumbs, I can see a lot of files and folders, but not the particular folder or file that the Biigle web instance is looking for (giving me a 404 not found error in Developer Tools).

Is there a way to re-generate video-thumbs without having to recreate the volumes? I've tried the below as I saw in other answers:

docker compose exec worker php artisan tinker

followed by:

Volume::eachById(fn ($v) => \Biigle\Jobs\ProcessNewVolumeFiles::dispatch($v))

But it doesn't seem to work. Any ideas?

[mzur]

So if I understood correctly the image volume thumbnails are shown but not the video volume thumbnails? Are only new volumes affected or also volumes before the upgrade?

Your command to reprocess all volumes should work. Do you see any error messages in the logs of the admin area?

[marecotec]

Hi Martin, seems with a large amount of images/videos this process took a very long time, even with triggering the activity immediately. I left it for a weekend and everything regenerated when I got back in on Monday. Thanks as ever for your prompt and detailed responses.