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Replace emoji markup with characters in "Moderator Instructions"
The "Moderator Instructions" asset post frequently refers to elements of the the forum user interface. That interface makes heavy use of purely graphical elements in addition to text. Where possible, representations of those graphics are used in the UI element references. Previously, these mostly consisted of the colon bracketed emoji markup supported by the forum's post renderer. This markup is an extension rather than standard part of the Markdown markup language so the support and rendering of the markup may vary from one tool or platform to another. For example, the VS Code Markdown preview does not support the markup, so the emojis are not rendered at all for contributors using that tool during the development of the asset. This situation is improved by replacing the non-standard markup with the equivalent character. In addition to making the content more universally comprehensible, this also provides slightly better control over these graphical characters (the rendering of the emoji tends to change more dramatically over time).
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content/categories/staff/moderation/_topics/moderator-instructions/1.md

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@@ -71,7 +71,7 @@ Flags are shown on the ["**Review**" page](https://forum.arduino.cc/review). A m
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### [User-submitted flags](#user-submitted-flags)
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Users can flag any post by clicking the **:black_flag:** icon. The post may be automatically locked and/or hidden pending review based on the number of flags and ["trust level"](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/) of the flaggers.
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Users can flag any post by clicking the **** icon. The post may be automatically locked and/or hidden pending review based on the number of flags and ["trust level"](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/) of the flaggers.
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When submitting a flag, the user selects the category of the reason for the flag, which is shown on the ["Review" page](https://forum.arduino.cc/review).
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@@ -127,7 +127,7 @@ See the ["**Inappropriate behavior**" instructions](#deal-with-inappropriate-beh
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1. From the "**Suspend user until**" dropdown menu, select "**Forever**".
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1. In the "**Suspension Reason**" text field, enter "spam".
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1. From the "**What would you like to do with the associated post?**" dropdown menu, select "**Delete the post**".
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1. Click the <kbd>**:no_entry_sign: Suspend**</kbd> button.
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1. Click the <kbd>**🛇 Suspend**</kbd> button.
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---
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@@ -140,7 +140,7 @@ The user submitting a "**Something Else**" flag will provide a message explainin
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1. [Review the flag](#review-flag).
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1. If the flag warranted action, resolve it, following the relevant instructions provided elsewhere in this document.
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In cases where an "**Yes**" review was warranted but you are unable to take the external action to resolve the flag, just select "**Keep post**" from the <kbd>**Yes ▾**</kbd> menu. A message is generated in the ["**Moderators**" messages folder](https://forum.arduino.cc/my/messages/group/moderators) for each "**Something Else**" flag, and this message will be used to track the request.
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1. A private message is generated for each "**Something Else**" flag. This can be accessed directly via the flag's <kbd>**view full conversation**</kbd> button, or the ["**Moderators**" messages folder](https://forum.arduino.cc/my/messages/group/moderators). If the flag was resolved by the review interface itself, this message will automatically be archived. However, it is often not possible to resolve the flag via the review interface (e.g., [moving](#move-topic-to-correct-category) a topic to the appropriate category). In this case, the message must be manually archived by clicking its <kbd>**:file_folder: Archive**</kbd> button.
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1. A private message is generated for each "**Something Else**" flag. This can be accessed directly via the flag's <kbd>**view full conversation**</kbd> button, or the ["**Moderators**" messages folder](https://forum.arduino.cc/my/messages/group/moderators). If the flag was resolved by the review interface itself, this message will automatically be archived. However, it is often not possible to resolve the flag via the review interface (e.g., [moving](#move-topic-to-correct-category) a topic to the appropriate category). In this case, the message must be manually archived by clicking its <kbd>**🗀 Archive**</kbd> button.
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![Archive message|356x500, 50%](https://europe1.discourse-cdn.com/arduino/original/4X/0/e/c/0ec0938faf6e77029655ff167701d3ca16bbdd3f.png)
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@@ -228,7 +228,7 @@ This flag is created by **`@system`** when a new user created a topic, and anoth
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1. From the "**Select a timeframe**" dropdown menu, select "**Forever**".
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1. In the "**Suspension Reason**" text field, enter "malicious use of multiple accounts".
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1. From the "**What would you like to do with the associated post?**" dropdown menu, select "**Delete the post**".
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1. Click the <kbd>**:no_entry_sign: Suspend**</kbd> button.
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1. Click the <kbd>**🛇 Suspend**</kbd> button.
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---
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@@ -294,7 +294,7 @@ Mentions of relevant products or services of interest to the Arduino community a
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1. From the "**Suspend user until**" dropdown menu, select "**Forever**".
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1. In the "**Suspension Reason**" text field, enter "spam".
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1. From the "**What would you like to do with the associated post?**" dropdown menu, select "**Delete the post**".
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1. Click the <kbd>**:no_entry_sign: Suspend**</kbd> button.
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1. Click the <kbd>**🛇 Suspend**</kbd> button.
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1. Click the spammer's user name.
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1. Click the spammer's user name in the profile preview popup.
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1. Click the "**Activity**" tab to see their other posts.
@@ -427,13 +427,13 @@ When a reopen request flag is received, it should be reviewed to determine wheth
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1. Click the topic title at the top of the flag message to open the topic in question.
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1. Click the wrench button ("topic actions") at the bottom of the topic.
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1. From the menu, select "**:unlock: Open Topic**".
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1. From the menu, select "**🔓︎ Open Topic**".
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1. Go back to [the flag review page](https://forum.arduino.cc/review).
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1. Click the <kbd>**view full conversation**</kbd> button on the flag message.
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1. Click the <kbd>**Reply**</kbd> button.
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1. Add a message to inform the flagger that the topic was opened:
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> The topic has now been reopened.
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1. Click the <kbd>**:email: Message**</kbd> button.
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1. Click the <kbd>** Message**</kbd> button.
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1. Go back to [the flag review page](https://forum.arduino.cc/review).
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1. Click the <kbd>**Ignore ▾**</kbd> button on the flag message.
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⚠ the <kbd>**Yes ▾**</kbd> button should not be used because this would result in an unwarranted strike against the topic author.
@@ -444,7 +444,7 @@ When a reopen request flag is received, it should be reviewed to determine wheth
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1. Click the <kbd>**Reply**</kbd> button.
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1. Add a message to inform the flagger that the topic will not be reopened:
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> We have decided to leave the topic closed. Please [create a new topic](https://forum.arduino.cc/t/how-to-get-the-best-out-of-this-forum/679966#first-post).
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1. Click the <kbd>**:email: Message**</kbd> button.
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1. Click the <kbd>** Message**</kbd> button.
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1. Go back to [the flag review page](https://forum.arduino.cc/review).
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1. Click the <kbd>**No**</kbd> button.
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@@ -476,7 +476,7 @@ Users often create topics in [categories](https://forum.arduino.cc/categories) w
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![Category menu|486x296, 50%](https://europe1.discourse-cdn.com/arduino/original/4X/8/f/b/8fba956e157d958952d7b6142fefda546e5d5aef.png)
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1. Click the **<kbd>:heavy_check_mark:</kbd>** button.<br />
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1. Click the <kbd>****</kbd> button. <br />
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![Confirm category|486x331, 50%](https://europe1.discourse-cdn.com/arduino/original/4X/6/a/3/6a3a4f46600a335da2ec90659ce94c42a2e520dc.png)
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@@ -553,7 +553,7 @@ This tool allows you to see all the accounts associated with the user's [IP addr
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1. Open the user's profile page.
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**** This can be accessed by clicking their user name, then the user name in the profile preview popup.
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1. Click the <kbd>**Admin**</kbd> button.
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1. Click the <kbd>**:globe_with_meridians: IP Lookup**</kbd> button.
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1. Click the <kbd>**🌐 IP Lookup**</kbd> button.
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1. Check whether any other accounts are listed under the "**Other accounts with this IP address**" section.
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<a name="action-logs"></a>
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1. Click the <kbd>**Admin**</kbd> button.
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1. From the "**Permissions**" section, click the "**Trust Level**" dropdown menu.
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1. Select the desired level from the menu.
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1. Click the <kbd>**:heavy_check_mark:**</kbd> button.
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1. Click the <kbd>****</kbd> button.
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1. If you would like to prevent the automated adjustment of trust level by the forum software, click the <kbd>**Lock Trust Level**</kbd> button.
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If the trust level was previously locked and you want to unlock it, then click the <kbd>**Unlock Trust Level**</kbd> button.
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@@ -696,7 +696,7 @@ Account suspensions are used when the intention is to permanently exclude the us
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1. From the "**Permissions**" section, click the <kbd>**🛇 Suspend**</kbd> button.
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1. From the "**Suspend user until**" dropdown menu, select "**Forever**".
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1. In the "**Suspension Reason**" text field, enter a short explanation for the cause of suspension (e.g., "spam").
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1. Click the <kbd>**:no_entry_sign: Suspend**</kbd> button.
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1. Click the <kbd>**🛇 Suspend**</kbd> button.
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