Skip to content

[Bug]: User onboarding flow intermittently skipped during sign-up, especially in incognito mode #40707

Open
@shadabbuchh

Description

@shadabbuchh

Is there an existing issue for this?

  • I have searched the existing issues

Description

The user onboarding journey is sometimes skipped when signing up with a new account. This issue is not consistently reproducible but is observed more frequently in incognito mode.

Steps To Reproduce

  1. Open the application in an incognito window.
  2. Sign up with a new account.
  3. Observe whether the onboarding flow is triggered.
  4. In some cases, the user is taken directly to the homepage, skipping the onboarding steps.

Public Sample App

No response

Environment

Production

Severity

Medium (Frustrating UX)

Issue video log

https://jam.dev/c/4442f651-73be-469b-98e4-63adb276974d

Version

Cloud

Metadata

Metadata

Assignees

Labels

BugSomething isn't workingIdentity & Authentication ProductIssues related to user identity & authenticationLogin / SignupAuthentication flowsMediumIssues that frustrate users due to poor UXNeeds TriagingNeeds attention from maintainers to triagePlatform Administration PodIssues related to platform administration & managementProductionRegressedScenarios that were working before but have now regressed

Type

No type

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions