HR2 spectrometers showing neither available nonlinearity coefficients nor dark pixel indicies

[adsherman09]

I have a couple of brand new HR2 spectrometers, and I want to use pyseabreeze because it seems to play nicer with multiple spectrometers running on one system across multiple processes (OceanDirect will not apparently work across multiple processes, only threads, due to a system singleton instance of the OceanDirectAPI object). When I go to collect intensities with electric dark or nonlinearity correction, I get errors which I have traced to a source of neither self._nc nor self._dp are set. I can activate these corrections in OceanDirect, so I think it is not something wrong with my spectrometers (although I am not quite sure how to confirm that). Is this something that anyone has an insight about? All of this is using pyseabreeze.