Agent count is zero on VM

[Serpher1]

I have TRMM installed on Debian 12 with --insecure switch, but Agent Count is always zero.

Daphne service is running and I did clear the cache multiple times.
Any idea what the issue is??

root@rmm:/home/tactical/tacticalrmm# systemctl status --full --no-pager daphne.service
● daphne.service - uvicorn daemon v1
Loaded: loaded (/etc/systemd/system/daphne.service; enabled; preset: enabled)
Active: active (running) since Thu 2025-07-03 11:21:31 CEST; 1 day 2h ago
Main PID: 435 (uvicorn)
Tasks: 3 (limit: 4638)
Memory: 201.9M
CPU: 1min 42.384s
CGroup: /system.slice/daphne.service
└─435 /rmm/api/env/bin/python3.11 /rmm/api/env/bin/uvicorn --uds /rmm/daphne.sock "--forwarded-allow-ips=*" tacticalrmm.asgi:application

lip 04 13:37:03 rmm uvicorn[435]: INFO: connection open
lip 04 13:43:56 rmm uvicorn[435]: INFO: connection closed
lip 04 13:44:04 rmm uvicorn[435]: INFO: ('192.168.10.4', 0) - "WebSocket /ws/dashinfo/?access_token=f88217311fb071f8189c8ecb18d036889af58bfd685bb16d9373cbdf4f22ef10" [accepted]
lip 04 13:44:04 rmm uvicorn[435]: INFO: connection open
lip 04 13:49:26 rmm uvicorn[435]: INFO: connection closed
lip 04 13:49:27 rmm uvicorn[435]: INFO: ('192.168.10.4', 0) - "WebSocket /ws/dashinfo/?access_token=f88217311fb071f8189c8ecb18d036889af58bfd685bb16d9373cbdf4f22ef10" [accepted]
lip 04 13:49:27 rmm uvicorn[435]: INFO: connection open
lip 04 13:51:10 rmm uvicorn[435]: INFO: connection closed
lip 04 13:51:10 rmm uvicorn[435]: INFO: ('192.168.10.4', 0) - "WebSocket /ws/dashinfo/?access_token=f88217311fb071f8189c8ecb18d036889af58bfd685bb16d9373cbdf4f22ef10" [accepted]
lip 04 13:51:10 rmm uvicorn[435]: INFO: connection open

[wh1te909]

create and run the following bash script as the tactical user and it will fix it (refresh web UI after running):

#!/usr/bin/env bash

certdir='/etc/ssl/tactical'
CERT_PRIV_KEY=${certdir}/key.pem
CERT_PUB_KEY=${certdir}/cert.pem
local_settings='/rmm/api/tacticalrmm/tacticalrmm/local_settings.py'

certs="$(
    cat <<EOF
CERT_FILE = "${CERT_PUB_KEY}"
KEY_FILE = "${CERT_PRIV_KEY}"
EOF
)"
echo "${certs}" | tee --append $local_settings >/dev/null

sudo systemctl restart rmm daphne

[Serpher1]

It works! You're a legend!