Cannot download from this website

[babyshark106]

Your question

The Video-downloadhelper can't download from this website:

https://madbrosx.com/product/japanese-mom-cheats-on-her-husband-with-her-daughters-foreign-boyfriend/

It gives the following message:

"Sadly we failed at downloading that specific media."

Addon & CoApp version and details

version: 9.3.7.2
target: mozilla
channel: stable
lang: zh-CN
coapp: {"found":true,"path":"C:\Program Files\DownloadHelper CoApp\vdhcoapp.exe","version":"2.0.19","new_version":false}
license: {"unset":true}
platform: x86-64 win
UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:139.0) Gecko/20100101 Firefox/139.0
{
"privacy_accept": true,
"never_show_no_incognito_msg_again": true,
"view_options": {
"all_tabs": false,
"low_quality": false,
"sort_by_status": true,
"sort_reverse": false,
"show_button_clean": true,
"show_button_clean_all": false,
"show_button_convert_local": false,
"hide_downloaded": false
},
"open_count_store": 9
}

[Mattmjs]

It uses the bunny video streaming service which got fixed in the beta extension.

[babyshark106]

I tried that Beta version, still failed to download.

[Mattmjs]

There must be more to it on your side. You will need to check a few things.

• If your accessing paid/member content, is it protected with DRM

• Check anti virus and firewall are not blocking companion app. Some VPN's also have built in security.

• Using browser based vpn's or proxy connections ?
Browser vpn's can cause problems and proxy connections are not supported. Use a proper desktop VPN.

[babyshark106]

Yes, I notice that chain button, it is protected with DRM. So how can I download this DRM protected video?

[Mattmjs]

Downloading DRM content is not supported. https://github.com/aclap-dev/video-downloadhelper/wiki/What-can-I-do-if-the-video-is-protected-by-DRM%3F