If there are payments that are in 'checkout-started' state for a while (1 day?) then it might be necessary to do a full resynch. If on looking at the order they have paid then it is definitely necessary. The steps are: 1. Open the form 2. Open the Payables processor (assumes Payables is installed in the browser) 3. Select Force Re-sync all Payment Updates 4. Run the Membership Management -> Process Transactions function The Membership manual needs to be updated to describe this. A function needs to be run that detects this condition and emails membership@sc3.club (with a link to the manual).