diff --git a/.github/workflows/pr.yml b/.github/workflows/pr.yml index 273ae752f4..13fd112067 100644 --- a/.github/workflows/pr.yml +++ b/.github/workflows/pr.yml @@ -44,5 +44,5 @@ jobs: name: Check spelling with: skip: "*.svg,*.js,*.map,*.css,*.scss" - ignore_words_list: "aks,atleast,cros,ddress,fiel,ist,nd,ot,pullrequest,ser,shttp,wast,fo,seldomly,delt,cruzer,plack,secur,te,nginx,Nginx,notin" + ignore_words_list: "aks,atleast,cros,ddress,delink,fiel,ist,nd,ot,pullrequest,ser,shttp,wast,fo,seldomly,delt,cruzer,plack,secur,te,nginx,Nginx,notin" path: docs diff --git a/blog-service/2025-06-20-manage.md b/blog-service/2025-06-20-manage.md new file mode 100644 index 0000000000..b46b7b6f7e --- /dev/null +++ b/blog-service/2025-06-20-manage.md @@ -0,0 +1,15 @@ +--- +title: Deactivate and Delink the Child Orgs (Manage) +image: https://help.sumologic.com/img/sumo-square.png +keywords: + - manage + - child-org + - deactivate-and-delink +hide_table_of_contents: true +--- + +import useBaseUrl from '@docusaurus/useBaseUrl'; + +We're happy to introduce the deactivate and delink option to child orgs, this helps you to deactivate the child org when it is no longer needed and eventually delink it after the 48 hours cooling-off period. + +[Learn more](/docs/manage/manage-subscription/create-and-manage-orgs/). diff --git a/docs/manage/manage-subscription/create-and-manage-orgs/index.md b/docs/manage/manage-subscription/create-and-manage-orgs/index.md index 9723177378..9e73d5237d 100644 --- a/docs/manage/manage-subscription/create-and-manage-orgs/index.md +++ b/docs/manage/manage-subscription/create-and-manage-orgs/index.md @@ -83,4 +83,51 @@ Your estimates of ingest capacity required for each product variable are called 1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**.
[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. 1. Click the row for the org you want to check the baselines. 1. Click **Edit** in the right hand pane.
your description -1. To view the baseline, click **View Baseline**.
baselines_2 \ No newline at end of file +1. To view the baseline, click **View Baseline**.
baselines_2 + +## Deactivate a child org + +You can deactivate the child org when it is no longer needed. Before deactivating the child org, make sure you: + +- Exported the saved searches, dashboards, and/or lookup tables. +- Verified the credit balances. If there are any unused credits, these credits will automatically return to the parent once the org is marked **Inactive**. +- Notify the child org users. + +Follow the below steps to deactivate a child org: + +1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**.
[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. +1. Click the three-dot kebab icon to the right of the child org you'd like to deactivate, then click **Deactivate** from the dropdown. Or, click the row for the org you want to deactivate and click the **Deactivate** button in the right-side panel.
deactivateOr,
deactivate-right-panel +1. Click **Deactivate** on the confirmation pop-up. Confirming this action will permanently deactivate the selected child org.
deactivate-confirmation + +When you deactivate a child org: + +- All the UI logins and active sessions will be terminated. +- API keys, collector tokens, and ingest pipelines will be revoked. +- The child’s **Zuora** subscription will be cancelled and the respective bill-account is disabled. +- Any Flex credits still assigned to the child org are automatically returned to the parent org and will be visible in the parent’s allocation widget. +- The org’s status changes to **Deactivated** in **Manage Accounts**. You can still run usage reports against it. + +## Delink a child org (Optional) + +Delinking will remove the inactive org from the parent’s child orgs list, and will only be available after the cooling-off window ends. By default, cooling window ends in 48 hours. + +:::note +A warning message will be displayed if you try to delink before the cooling-off window ends. +::: + +Follow the below steps to delink the deactivated child org: + +1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**.
[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**. +1. Click the three-dot kebab icon to the right of the deactivated child org you'd like to delink, then click **Delink** from the dropdown. Or, click the row for the org you want to delink and click the **Delink** button in the right-side panel.
your descriptionOr,
your description +1. Click **Delink** on the confirmation pop-up. Confirming this action will permanently delink the selected child org.
delink-confirmation + + +### Limitations + +- Only **parent-org** users with Manage Child Orgs capability can initiate a deletion workflow. +- Compatible with Enterprise, Trial/PoV, and Free-Forever child orgs. + + + + + diff --git a/static/img/manage/subscriptions/deactivate-confirmation.png b/static/img/manage/subscriptions/deactivate-confirmation.png new file mode 100644 index 0000000000..b7676af5ea Binary files /dev/null and b/static/img/manage/subscriptions/deactivate-confirmation.png differ diff --git a/static/img/manage/subscriptions/deactivate-right-panel.png b/static/img/manage/subscriptions/deactivate-right-panel.png new file mode 100644 index 0000000000..922014a19e Binary files /dev/null and b/static/img/manage/subscriptions/deactivate-right-panel.png differ diff --git a/static/img/manage/subscriptions/deactivate.png b/static/img/manage/subscriptions/deactivate.png index d8414e587a..906a071336 100644 Binary files a/static/img/manage/subscriptions/deactivate.png and b/static/img/manage/subscriptions/deactivate.png differ diff --git a/static/img/manage/subscriptions/delink-confirmation.png b/static/img/manage/subscriptions/delink-confirmation.png new file mode 100644 index 0000000000..f6dbd0fa49 Binary files /dev/null and b/static/img/manage/subscriptions/delink-confirmation.png differ diff --git a/static/img/manage/subscriptions/delink-right-panel.png b/static/img/manage/subscriptions/delink-right-panel.png new file mode 100644 index 0000000000..16d85fd36f Binary files /dev/null and b/static/img/manage/subscriptions/delink-right-panel.png differ diff --git a/static/img/manage/subscriptions/delink.png b/static/img/manage/subscriptions/delink.png new file mode 100644 index 0000000000..d0ba1b4cf2 Binary files /dev/null and b/static/img/manage/subscriptions/delink.png differ