## *What* is affected by this bug? <!-- Ex. supervision, sending messages, texter profiles --> Currently the GUI freezes while a large file loads. ## *When* does this occur? <!-- Ex. After ending a conversation, every night at 3pm, when I sign off --> Loading a large file, usually over 5MB. ## *Where* on the platform does it happen? <!-- Ex. In the a Supervisor chat box, on the conversation profile page, on the two-factor screen --> ## *How* do we replicate the issue? <!-- Please be specific as possible. Use dashes (-) or numbers (1.) to create a list of steps --> Load a large file. ## Expected behavior (i.e. solution) <!-- What should have happened? --> Ideally should be quick, but should also allow interaction with the laser while a file loads. ## Other Comments <!-- E.g., logging information, particularly by setting the level to DEBUG -->