Order disappeared after bank payment

[Don-Pezelli]

Hello,

did a trade as usual, paid via instant bank transfer but the lightning invoice failed. At some point the order simply disappeared. I have proof of payment, but how can I contact the mediator and get the sats over to the right adress?

I have the bot, trade ID and link.

Thanks in advance for any input.

[KoalaSat]

Did you use the Android app? try to reload your robot on the onion web, we have reports like that affecting the Android app

[Don-Pezelli]

Yes and yes, that solved it! Am Di., 9. Sept. 2025 um 14:49 Uhr schrieb KoalaSat < ***@***.***>:

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Reopened #2204 <#2204>. — Reply to this email directly, view it on GitHub <#2204>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BHCXWTSO2WX66KSKSKSTU4D3R3EGFAVCNFSM6AAAAACGAPTSL2VHI2DSMVQWIX3LMV45UABFIRUXGY3VONZWS33OIV3GK3TUHI5E433UNFTGSY3BORUW63R3GIYTINZVGA4Q> . You are receiving this because you modified the open/close state.Message ID: <RoboSats/robosats/repo-discussions/2204/discussion_event/2147509@ github.com>