Cloud Extractor unable to retrieve data

[Melaxx19]

Checklist

• I have updated the integration to the latest version available
• I have checked if the problem is already reported

The problem

Recently I've noticed that cloud extractor can't fetch map data from xiaomi cloud. I know it was working before updating to newest version but now it's not even if I rollback to previous version. Pretty much just wanted to check if anyone has the same problem or problem is only on my end.

What version of an integration has described problem?

2.2.3

What was the last working version of an integration?

No response

What vacuum model do you have problems with?

Viomi.vacuum.v8

What version of Home Assistant do you use?

2025.1.0

What type of installation are you running?

Home Assistant OS

Camera's configuration

camera:
  - platform: xiaomi_cloud_map_extractor
    host: 192.168.89.8
    token: token
    username: email
    password: password
    country: de
    colors:
      color_map_inside: [32, 115, 185]
      color_map_outside: [19, 87, 148]
      color_map_wall: [100, 196, 254]
      color_map_wall_v2: [93, 109, 126]
      color_grey_wall: [93, 109, 126]
      color_ignored_obstacle: [0, 0, 0, 127]
      color_ignored_obstacle_with_photo: [0, 0, 0, 127]
      color_obstacle: [0, 0, 0, 127]
      color_obstacle_with_photo: [0, 0, 0, 127]
      color_path: [147, 194, 238]
      color_goto_path: [0, 255, 0]
      color_predicted_path: [255, 255, 0, 0]
      color_cleaned_area: [127, 127, 127, 127]
      color_zones: [0xAD, 0xD8, 0xFF, 0x8F]
      color_zones_outline: [0xAD, 0xD8, 0xFF]
      color_virtual_walls: [255, 0, 0]
      color_new_discovered_area: [64, 64, 64]
      color_no_go_zones: [255, 33, 55, 127]
      color_no_go_zones_outline: [255, 0, 0]
      color_no_mop_zones: [163, 130, 211, 127]
      color_no_mop_zones_outline: [163, 130, 211]
      color_charger: [0x66, 0xfe, 0xda, 0x7f]
      color_robo: [75, 235, 149]
      color_room_names: [0, 0, 0]
      color_unknown: [0, 0, 0]
      color_scan: [0xDF, 0xDF, 0xDF]
    room_colors:
      10: [240, 178, 122]
      11: [133, 193, 233]
      12: [217, 136, 128]
      13: [52, 152, 219]
      14: [205, 97, 85]
      15: [243, 156, 18]
      16: [88, 214, 141]
      17: [245, 176, 65]
      18: [252, 212, 81]
      19: [72, 201, 176]
      20: [84, 153, 199]
      21: [133, 193, 233]
      22: [245, 176, 65]
      23: [82, 190, 128]
      24: [72, 201, 176]
      25: [165, 105, 18]
    draw:
      - charger
      - cleaned_area
      - goto_path
      - ignored_obstacles
      - ignored_obstacles_with_photo
      - no_go_zones
      - no_mopping_zones
      - obstacles
      - obstacles_with_photo
      - path
      - predicted_path
      - room_names
      - vacuum_position
      - virtual_walls
      - zones
    map_transformation:
      scale: 2
      rotate: 0
      trim:
        top: 48
        bottom: 32
        left: 48
        right: 21
    attributes:
      - calibration_points
      - charger
      - cleaned_rooms
      - country
      - goto
      - goto_path
      - goto_predicted_path
      - image
      - is_empty
      - map_name
      - no_go_areas
      - no_mopping_areas
      - obstacles
      - ignored_obstacles
      - obstacles_with_photo
      - ignored_obstacles_with_photo
      - path
      - room_numbers
      - rooms
      - vacuum_position
      - vacuum_room
      - vacuum_room_name
      - walls
      - zones

Errors shown in the HA logs (if applicable)

2025-01-07 09:08:50.330 DEBUG (SyncWorker_13) [custom_components.xiaomi_cloud_map_extractor.camera] Logging in...
2025-01-07 09:08:50.761 DEBUG (SyncWorker_13) [custom_components.xiaomi_cloud_map_extractor.camera] Logged in
2025-01-07 09:08:50.761 DEBUG (SyncWorker_13) [custom_components.xiaomi_cloud_map_extractor.camera] Retrieving map from Xiaomi cloud
2025-01-07 09:08:51.024 WARNING (SyncWorker_13) [custom_components.xiaomi_cloud_map_extractor.camera] Unable to retrieve map data

Additional information

No response

[Melaxx19]

home-assistant_xiaomi_cloud_map_extractor_2025-01-07T08-15-31.625Z.log

[PiotrMachowski]

Uploading home-assistant_xiaomi_cloud_map_extractor_2025-01-07T08-15-31.625Z.log…

I don't think uploading has finished successfully

[Melaxx19]

Uploading home-assistant_xiaomi_cloud_map_extractor_2025-01-07T08-15-31.625Z.log…

I don't think uploading has finished successfully

Try now

[PiotrMachowski]

I know it was working before updating to newest version but now it's not even if I rollback to previous version.

Version of HA or version of integration?

[Melaxx19]

I know it was working before updating to newest version but now it's not even if I rollback to previous version.

Version of HA or version of integration?

Integration. Which was 2.2.1 for me. But even if I rollback further it's not working now. Like something changed in API. I tried to rollback 3 months back and it's not working anyway.

[PiotrMachowski]

v2.2.1 won't work on HA 2025.1 or newer, you would have to rollback HA version as well

[Melaxx19]

v2.2.1 won't work on HA 2025.1 or newer, you would have to rollback HA version as well

I did back do 9.x

edit: sorry I meant 2024.9.3

[PiotrMachowski]

Can you check the new alpha release?

https://github.com/PiotrMachowski/Home-Assistant-custom-components-Xiaomi-Cloud-Map-Extractor/releases/tag/v3.0.0-alpha-1

[Jo-Jo1987]

I tried this, to install the new version inside Custom_components. And still after rebooting HA i am not able to use this as well. I get unexpected error. While my account is for sure OK used in different Xiaomi apps as well

I use Server DE
and my credentials that are working on Xiaomi Home.
Using latest home assistant 2025.2

Can you check the new alpha release?

https://github.com/PiotrMachowski/Home-Assistant-custom-components-Xiaomi-Cloud-Map-Extractor/releases/tag/v3.0.0-alpha-1

[PiotrMachowski]

Which alpha version have you used?

[Jo-Jo1987]

Which alpha version have you used?

the one, you quoted. Changed last week.