G6 Start Failed.... Session Start Failed: Clock not synchronized or other error

[rickmooo]

Help. Longtime user, never any real problems before this last 24 hours. Specs: Dex6, s22 phone, Android v 13, software updated Oct. 5: TP1A.220624.014.S901USQS3CWI1

My original sensor had several days left but had several pairing requests on Oct 8 until it just stopped my sensor. Contiuned pinging all day while I was at meetings. Then at 20:51:45 I put in a new sensor, and may have replaced the transmitter to fast (without waiting full 10/15 mins). The G6 Start Failed error now starts appearing.

I did a series of phone restarts, went through the instructions here to click on/off connectivity, misc options, upgraded software and more. I restarted the sensor by removing the transmitter, waiting an hour and trying snapping in again (twice separately) after more reboots, etc.

Same issues through today. Please help!

From logs:

[Navid200]

Can you verify that all settings match these?
https://navid200.github.io/xDrip/docs/G6-Recommended-Settings.html

After doing that and a restart of the phone, does it still ping for pair frequently?
If yes, enable special pairing workaround.
Does it still ping frequently for pair?
If yes, tell me and post a screenshot of the following page.

Settings −> G5/G6/Dex1 Debug Settings

If not, you will now need to perform a restart to get the sensor going:
https://navid200.github.io/xDrip/docs/Restart-G6-sensor.html

[Navid200]

Do you have a Dexcom receiver?
Yes, you can use the Dexcom app also.

Is it possible that something is wrong with the transmitter? Yes, it is possible. But, I have never had a G6 transmitter fail? I have not heard many fail. We have had some Dexcom One starting with C fail recently. But, G6, would be a low probability issue.

I am puzzled as much as you are.

[rickmooo]

I don't have a receiver but could use the app. I could alternatively try yet another sensor but that might mean burning a third one.

I will try something tomorrow and keep you updated on how it turns out (of course I'm traveling right now, so my days are full of meetings).

[Navid200]

When you started the sensor after removing the transmitter and waiting and putting it back in, was there proper connectivity?
https://navid200.github.io/xDrip/docs/Proper-connectivity.html

[rickmooo]

Yes, that was all set. Here's an image just prior:

[rickmooo]

Thanks for your help earlier. I tried on the native app and it said transmitter failed. So getting it replaced.