New to Dexcom G7; won't pair with Samsung Galaxy s10

[diaballer]

Hello. I have been using xdrip+ for the Dexcom G6 with gratitude for a few years. I am at the edge of my technical competence when I need to troubleshoot. I used to understand computers in the 90s and aughts! I tried looking for similar posts but could not find a solution that worked for me.

Can't pair Dexcom G7 with my Samsung Galaxy s10. It's my first time trying G7.

-Settings>Auto Configure does not open up a dialogue box about importing new settings. I get a camera view and reticle and nothing happens when I hold up the sensor QR code.

-When I open Settings, I get a constant popup notification of "Please Allow Permission. Android 10 and above need background location for Bluetooth to work." BUT, to my knowledge, I have all relevant Bluetooth permissions enabled in my phone's Settings. Just double checked that.

-Is there a way to Start Sensor manually like with a G6?

Thank you for any help. Please let me know if I need to give more details. This is far, far from my day job (military historian).

[Navid200]

G7 starts when you insert sensor.

The instructions are here: https://navid200.github.io/xDrip/docs/Dexcom/G7.html

[diaballer]

Hi Navid, thanks for your response. I already found that page, and as I wrote above, I get stuck at the
Settings > Auto-Configure step. Hence, I stopped what I was doing and here I am, informing Nightscout and Jamorham, as that page instructs.

[Navid200]

Post a screenshot of what you see on screen when you tap on auto configure.

[Navid200]

This explains how to set up location access: https://navid200.github.io/xDrip/docs/Location.html

You say you have trouble scanning the sensor.
You are not supposed to. You are supposed to scan the QR code in the guide.

[diaballer]

Thank you. I did turn on that permission for location. Thanks also for clueing me in about which QR code to scan. Sadly I am still stuck and can't scan. When I hit "Auto Configure" within the xdrip+ Settings menu, my phone's camera activates and I see a red line, and instructions to scan a QR code, but no QR code ever seems to take.

…

On Fri, Sep 29, 2023, 12:24 AM Navid ***@***.***> wrote: This explains how to set up location access: https://navid200.github.io/xDrip/docs/Location.html You say you have trouble scanning the sensor. You are not supposed to. You are supposed to scan the QR code in the guide. — Reply to this email directly, view it on GitHub <#3103 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BC4XILQVFZG4F4LAR6H2G2DX4ZEQVANCNFSM6AAAAAA5LJUSFM> . You are receiving this because you authored the thread.Message ID: ***@***.*** com>

[Navid200]

I may be able to help if I can see a screenshot of what you see when you tap on auto configure.
Without that, it is very hard to speculate what the problem may be.