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Auto push to live 2025-04-22 10:01:50
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support/azure/virtual-desktop/toc.yml

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href: ./troubleshoot-session-host-configuration-update.md
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- name: Troubleshoot session host virtual machine configuration
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href: ./troubleshoot-vm-configuration.md
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- name: Win key remains held after pressing Ctrl+Win+L in a remote session
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href: win-key-remains-held-after-pressing-ctrl-win-l-in-remote-session.md
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---
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title: Win Key Remains Held in Local Session After Pressing Ctrl+Win+L in a Remote Session
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description: Addresses a problem with AVD where the Windows key remains held in the local session when using Ctrl+Win+L for live captions in a remote session.
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ms.date: 04/21/2025
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manager: dcscontentpm
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audience: itpro
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ms.topic: troubleshooting
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ms.reviewer: jordanm,ievtushenkoa
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ms.custom:
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- sap:Azure Virtual Desktop\Remote Desktop Clients\Redirecting resources via the client
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- pcy:wincomm-user-experience
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---
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# Windows key remains held in the local session after pressing Ctrl+Win+L in a remote session
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This article addresses a problem with Azure Virtual Desktop (AVD). After you press <kbd>Ctrl</kbd>+<kbd>Win</kbd>+<kbd>L</kbd> for live captions in a remote session, the Windows key remains held in the local session.
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## Symptoms
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Consider the following scenario:
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* You connect to a Windows 11-based remote computer by using the Microsoft Remote Desktop Client (MSRDC) or Windows App.
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* You enter full screen mode in the remote session.
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* You press <kbd>Ctrl</kbd>+<kbd>Win</kbd>+<kbd>L</kbd> to start live captions.
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* You release <kbd>Ctrl</kbd> and <kbd>L</kbd> first and then release the <kbd>Win</kbd> key.
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* You minimize or exit full screen mode of the remote session and return to the local desktop.
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In this scenario, the <kbd>Win</kbd> key is still held in the local session. If you press another key, Windows interprets it as you pressing the <kbd>Win</kbd> key along with that key. For example, if you press <kbd>I</kbd> at that moment, the **Settings** app opens.
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## Cause
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This behavior is due to a known limitation in Windows that is designed to prevent attempts to override the <kbd>Win</kbd>+<kbd>L</kbd> combination. When you use the <kbd>Win</kbd> key, certain key combinations are locked to prevent malicious use.
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## Workaround
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We recommend using one of the following workarounds:
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* Change the order in which the three keys are released. That is, after pressing <kbd>Ctrl</kbd>+<kbd>Win</kbd>+<kbd>L</kbd>, release the <kbd>L</kbd> or <kbd>Win</kbd> key before the <kbd>Ctrl</kbd> key.
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* Start live captions from the **Start** menu. You can just press and release the <kbd>Win</kbd> button to open the **Start** menu.

support/sql/database-engine/connect/toc.yml

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href: troubleshoot-ssl-errors-login-process.md
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- name: Cannot generate SSPI context
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href: cannot-generate-sspi-context-error.md
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- name: Can't use Kerberos unconstrained delegation
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href: windows-prevents-unconstrained-delegation.md
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- name: Change NETMON parser port for SQL Server
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href: change-netmon-parser-port-for-sql-server.md
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- name: Certificate validation failure
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href: certificate-validation-failure.md
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- name: Consistent authentication connectivity issues
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href: consistent-authentication-connectivity-issues.md
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items:

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