[BUG] The App Remains Stuck at the Start Screen

[uttamdeepk22]

🐛 Bug Description

The app gets stuck at the start screen. After uninstalling and reinstalling, it does not proceed to the next step probably because the top text size is too large. The user have tried clearing cache multiple times but no success.

🔄 Steps to Reproduce

1. Go to 'App store'
2. Install 'Sundar Gutka app'
3. Open the 'Sundar Gutka app'
4. See error

✅ Expected Behavior

The app should launch and proceed beyond the start screen.

❌ Actual Behavior

App remains stuck at the start.

📱 Device Information

• Device Model: Iphone
• OS Version: Not known
• App Version: 5.8.2
• React Native Version: -

📸 Screenshots/Videos

Video.mov

🔍 Environment

• iOS
• Android
• Both

📊 Severity

• Critical (App crashes or completely unusable)
• High (Major functionality broken)
• Medium (Minor functionality affected)
• Low (Cosmetic issue)

[uttamdeepk22]

Hi @amitojsingh ji, another user have reported the same issue 2-3 days ago. He said, "After upgrading to IOS 26 Sunder Gutka app not working. Stay with big fonts staying Sunder Gutka. Nothing further happens. Your support in fixing this issue will be greatly appreciated."

Device information:

• Iphone 17 pro max with IOS 26.0.1.

Attaching screenshot below for reference