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Shared Properties Are Empty After Sync #270
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Hi, Yes we are investigating and testing a fix - this is happening because the language selection page isn't registering that you have selected all languages correctly, so when the sync happens it doesn't think all languages have been picked so shared values are not set. workaround it to turn of 'variant' select as part of the push (in the server/advanced options). turning this off, removes the languages option but everything is synced. In the meantime. we will test and release a fix as soon as we can. |
Hi, Thanks for the workaround. Interestingly, the 'variant publish' option was already disabled in our settings, and we hadn't changed it. However, despite it being off, the language selection modal (which you identified as the source of the issue) was still appearing during the push operation. Following your suggestion to interact with this setting, I enabled the 'variant select' option, saved the configuration, then immediately disabled it again and saved. After doing this, the language selection modal no longer appears when performing a push, and all content, including the shared properties, synchronized correctly. This workaround is effective for us for the time being. We'll keep an eye out for the upcoming update with the permanent fix. Thanks again for your help! |
Ahh looks like a default we also need to fix. 👍 |
Hi team,
We are encountering an error when pushing content to a production server using uSync.
While the item itself synchronizes, not all fields are populated correctly. Images appear to be created successfully in the Media section, and multilingual properties are also correct. However, shared (non-multilingual) properties remain empty.
Specifically, when the content item does not yet exist on the target server, uSync creates the item, but its shared properties are empty.
To demonstrate this, we created a test DocumentType with the following configuration:
On our source server, the content for this DocumentType is as follows:
The uSync push operation shows the following result:
And this is the resulting content on the target server, showing the empty shared properties:
Environment:
We hope you can help us identify the cause of this issue.
Thanks for your assistance.
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