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💡 [REQUEST] - In-thread message search on Inbox conversation view #1293

@marrouchi

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@marrouchi

Summary

Add the ability to search within the currently open conversation on the Inbox page: type a query, jump between matches, and highlight results in the message list.

Motivation

Support agents need to quickly find prior context (e.g., an account number, ticket ID, or a promise made earlier) without scanning hundreds of messages. In-thread search reduces handling time and errors.

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