Make Comments Persist and Visible Across Modes and Requests

[Aadi-session]

Hi Team,

We’re facing some issues with GitBook’s comment feature that are affecting our collaboration:

Problems:

1. Comments Disappear When Switching Modes
   Comments made in Read-Only (published) mode vanish when switching to Edit or Editor mode, even within the same version. This makes it hard to track feedback during editing.

2. No Central View of Comments Across Requests
   Comments are isolated within individual change requests or views. Feedback in one CR isn’t visible elsewhere, causing important comments to get lost.

3. Comments Disappear After Merging CRs
   Comments made inside a CR only show up during that CR. After merging, they are gone, which makes referencing past discussions difficult.

What We’d Like:

• Comments should stay visible when switching between View and Edit modes for the same version.
• Comments in the published version should be accessible during editing.
• A unified comment dashboard combining all comments from different versions and CRs.
• Only users with proper permissions can resolve or delete comments.

These improvements would greatly enhance our team’s collaboration, especially with distributed members.

Thanks for considering this request!