Codechecker web freeze on "Loading reports..."

[sylvestre]

Describe the bug
Trying to load the results, nothing is returned
Seems to be caused by Thrift.

Reported to help other debugging.

CodeChecker version

---------------------------------------------------------------
Kind                 | Version                                 
---------------------------------------------------------------
Base package version | 6.15.0                                  
Package build date   | 2020-09-19T15:34                        
Git commit ID (hash) | 8720b7ea72964b97e81ee2640665f5ffc89b4b38
Git tag information  | 6.15                                    
---------------------------------------------------------------

CodeChecker web version:
------------------------------------------------------------------------
Kind                          | Version                                 
------------------------------------------------------------------------
Base package version          | 6.15.0                                  
Package build date            | 2020-09-19T15:34                        
Git commit ID (hash)          | 8720b7ea72964b97e81ee2640665f5ffc89b4b38
Git tag information           | 6.15                                    
Server supported API (Thrift) | 6.33                                    
Client API (Thrift)           | 6.33                                    
------------------------------------------------------------------------

To Reproduce

Code checker is started:

CodeChecker server -w /var/lib/jenkins/.codechecker --postgresql --dbname codechecker_config --dbport 5432 --dbusername codechecker_user --verbose debug

Additional context

[DEBUG][2020-09-20 09:19:31] {profiler} [18511] <139642858821376> - profiler.py:59 debug_wrapper() - [0.26316s] getRunReportCounts
[DEBUG][2020-09-20 09:19:31] {profiler} [18511] <139642825250560> - profiler.py:59 debug_wrapper() - [0.860336s] getReviewStatusCounts
[DEBUG][2020-09-20 09:19:31] {profiler} [18511] <139642456233728> - profiler.py:59 debug_wrapper() - [0.867126s] getRunResultCount
[DEBUG][2020-09-20 09:19:31] {profiler} [18511] <139642473019136> - profiler.py:59 debug_wrapper() - [0.863493s] getRunResults
[DEBUG][2020-09-20 09:19:31] {profiler} [18511] <139642447841024> - profiler.py:59 debug_wrapper() - [0.917041s] getCheckerCounts
[DEBUG][2020-09-20 09:19:31] {profiler} [18511] <139642833643264> - profiler.py:59 debug_wrapper() - [0.906604s] getDetectionStatusCounts

In the console, I can see:

Uncaught Error: skip not supported yet
    skip http://localhost:8001/firefox/vendors.65d85854964ff71ccff8.js:1

[sylvestre]

Doing a "make clean" / "make package" fixes the issue

[jay24rajput]

Even I was facing this issue and the solution worked perfectly, maybe we can document this somewhere?
@csordasmarton @gyorb thoughts?

[gyorb]

If there is a thrift api change the npm and the pypi packages in the virtualenv needs to be updated. There is a check for the api versions during packaging here. What could happen is that for some reason the python packages were updated successfully but the npm packages not and the package build assumed everything is updated because they are updated together.

Yes in this case the make clean command is the solution because it removes and downloads every dependency again.