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6 | 6 | - [ ] email messages
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7 | 7 | - [ ] appointments and meetings
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8 | 8 |
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9 |
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10 | 9 | #### 2. What is the default permission that other people in your organization have to your calendar?
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11 | 10 | - [ ] none of these answers
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12 | 11 | - [ ] They can edit.
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13 | 12 | - [ ] They can view all details.
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14 | 13 | - [ ] They can view titles and locations.
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15 | 14 |
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16 |
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17 | 15 | #### 3. Your boss sends you an email with a request to set up a meeting and copies all meeting attendees on the message. What is the fastest way to create the calendar appointment
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18 | 16 | - [ ] Click New Items > New Appointment.
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19 | 17 | - [ ] Click Calendar > New Meeting, and then copy and paste information as needed.
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20 | 18 | - [ ] with the email open, click Meeting on the Home ribbon or Message tab.
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21 | 19 | - [ ] Click Reply All.
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22 | 20 |
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23 |
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24 | 21 | #### 4. You are running low on Outlook storage space. How might you address this problem?
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25 | 22 | - [ ] all of these answers
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26 | 23 | - [ ] Archive messages you are done with.
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27 | 24 | - [ ] Save and then remove large attachments from messages
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28 | 25 | - [ ] Sort by size and then delete large messages.
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29 | 26 |
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30 |
| - |
31 | 27 | #### 5. Why are read receipts less reliable than delivery receipts?
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| 28 | +``` |
32 | 29 | A. Users can change their email settings to ignore requests for read receipts.
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33 | 30 | B. Users can decline individual requests for read receipts.
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34 | 31 | C. Read receipts are expensive, so some organizations turn them off.
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| 32 | +``` |
35 | 33 | - [ ] A and C
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36 | 34 | - [ ] B and C
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37 | 35 | - [ ] A and B
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38 | 36 | - [ ] A,B,and C
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39 | 37 |
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40 |
| - |
41 | 38 | #### 6. What address box should you use if you want to hide message recipients from each other?
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42 | 39 | - [ ] Bcc
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43 | 40 | - [ ] to
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44 | 41 | - [ ] cc
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45 | 42 | - [ ] From
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46 | 43 |
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47 |
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48 | 44 | #### 7. You are creating a new email message to Diane and Joey. You need a response from Diane, but are simply informing Joey. How should you address the email?
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49 | 45 | - [ ] to Diane and Joey
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50 | 46 | - [ ] to Diane and bcc Joey
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51 | 47 | - [ ] to Joey and bcc Diane
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52 | 48 | - [ ] to Diane and cc Joey
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53 | 49 |
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54 |
| - |
55 | 50 | #### 8. Which choice is not an attachment?
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56 | 51 | - [ ] a PDF document included with an email
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57 | 52 | - [ ] a Word document included with an email
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58 | 53 | - [ ] (Â) a calendar item included with an email
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59 | 54 | - [ ] a hyperlink included in an email
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60 | 55 |
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61 |
| - |
62 | 56 | #### 9. You can use a___to indicate that a message requires further action and a__to organize the message.
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63 | 57 | - [ ] folder; category
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64 | 58 | - [ ] flag; tag
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65 | 59 | - [ ] category; flag
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66 | 60 | - [ ] flag; category
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67 | 61 |
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68 |
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69 | 62 | #### 10. You create a task and assign it to Nalia. Nalia reviews the request and declines the assignment. Where is the task now, and who is the owner?
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70 | 63 | - [ ] The task is nowhere, and no one is the owner.
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71 | 64 | - [ ] The task is in your task list, and you are the owner.
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72 | 65 | - [ ] The task is in Nalia's task list, and you are the owner.
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73 | 66 | - [ ] The task is in Nalia's task list, and Nalia is the owner until she reassigns it to you.
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74 | 67 |
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75 |
| - |
76 | 68 | #### 11. What does Outlook automatically point out to you when you are invited to a meeting?
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77 | 69 | - [ ] if your attendance is mandatory
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78 | 70 | - [ ] ifthe meeting is high or low priority
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79 | 71 | - [ ] the amount of time you have between this meeting and your next event
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80 | 72 | - [ ] if the meeting is adjacent to another event in your calendar
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81 | 73 |
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82 |
| - |
83 | 74 | #### 12. What appears on your screen whenever a new email arrives?
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84 | 75 | - [ ] an emoji
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85 | 76 | - [ ] an alert
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