error in frappe 14 erpnext 13

[ahmad-91]

when installed app we faced this error :
{
"exception": "ModuleNotFoundError: No module named 'zatca_erpgulf'",
"exc": "["Traceback (most recent call last):\n File \"apps/frappe/frappe/app.py\", line 52, in application\n init_request(request)\n File \"apps/frappe/frappe/app.py\", line 128, in init_request\n frappe.local.http_request = frappe.auth.HTTPRequest()\n File \"apps/frappe/frappe/auth.py\", line 32, in init\n self.set_session()\n File \"apps/frappe/frappe/auth.py\", line 69, in set_session\n frappe.local.login_manager = LoginManager()\n File \"apps/frappe/frappe/auth.py\", line 123, in init\n self.make_session(resume=True)\n File \"apps/frappe/frappe/auth.py\", line 205, in make_session\n frappe.local.session_obj = Session(user=self.user, resume=resume,\n File \"apps/frappe/frappe/sessions.py\", line 213, in init\n self.resume()\n File \"apps/frappe/frappe/sessions.py\", line 279, in resume\n validate_ip_address(self.user)\n File \"apps/frappe/frappe/auth.py\", line 389, in validate_ip_address\n user = frappe.get_cached_doc(\"User\", user) if not frappe.flags.in_test else frappe.get_doc(\"User\", user)\n File \"apps/frappe/frappe/init.py\", line 868, in get_cached_doc\n doc = get_doc(*args, **kwargs)\n File \"apps/frappe/frappe/init.py\", line 911, in get_doc\n doc = frappe.model.document.get_doc(*args, **kwargs)\n File \"apps/frappe/frappe/model/document.py\", line 76, in get_doc\n return controller(args, **kwargs)\n File \"apps/frappe/frappe/model/document.py\", line 114, in init\n self.load_from_db()\n File \"apps/frappe/frappe/model/document.py\", line 143, in load_from_db\n if not getattr(self, \"_metaclass\", False) and self.meta.issingle:\n File \"apps/frappe/frappe/model/base_document.py\", line 90, in meta\n self._meta = frappe.get_meta(self.doctype)\n File \"apps/frappe/frappe/init.py\", line 942, in get_meta\n return frappe.model.meta.get_meta(doctype, cached=cached)\n File \"apps/frappe/frappe/model/meta.py\", line 35, in get_meta\n meta = Meta(doctype)\n File \"apps/frappe/frappe/model/meta.py\", line 86, in init\n self.process()\n File \"apps/frappe/frappe/model/meta.py\", line 107, in process\n self.set_custom_permissions()\n File \"apps/frappe/frappe/model/meta.py\", line 441, in set_custom_permissions\n custom_perms = frappe.get_all('Custom DocPerm', fields='',\n File \"apps/frappe/frappe/init.py\", line 1493, in get_all\n return get_list(doctype, *args, **kwargs)\n File \"apps/frappe/frappe/init.py\", line 1466, in get_list\n return frappe.model.db_query.DatabaseQuery(doctype).execute(*args, **kwargs)\n File \"apps/frappe/frappe/model/db_query.py\", line 108, in execute\n result = self.build_and_run()\n File \"apps/frappe/frappe/model/db_query.py\", line 123, in build_and_run\n args = self.prepare_args()\n File \"apps/frappe/frappe/model/db_query.py\", line 153, in prepare_args\n self.build_conditions()\n File \"apps/frappe/frappe/model/db_query.py\", line 398, in build_conditions\n self.build_filter_conditions(self.filters, self.conditions)\n File \"apps/frappe/frappe/model/db_query.py\", line 419, in build_filter_conditions\n conditions.append(self.prepare_filter_condition(f))\n File \"apps/frappe/frappe/model/db_query.py\", line 427, in prepare_filter_condition\n additional_filters_config = get_additional_filters_from_hooks()\n File \"apps/frappe/frappe/boot.py\", line 300, in get_additional_filters_from_hooks\n filter_hooks = frappe.get_hooks('filters_config')\n File \"apps/frappe/frappe/init.py\", line 1133, in get_hooks\n hooks = _dict(load_app_hooks())\n File \"apps/frappe/frappe/init.py\", line 1112, in load_app_hooks\n app_hooks = get_module(app + \".hooks\")\n File \"apps/frappe/frappe/init.py\", line 1000, in get_module\n return importlib.import_module(modulename)\n File \"/usr/lib/python3.8/importlib/init.py\", line 127, in import_module\n return _bootstrap._gcd_import(name[level:], package, level)\n File \"\", line 1014, in _gcd_import\n File \"\", line 991, in _find_and_load\n File \"\", line 961, in _find_and_load_unlocked\n File \"\", line 219, in _call_with_frames_removed\n File \"\", line 1014, in _gcd_import\n File \"\", line 991, in _find_and_load\n File \"\", line 973, in _find_and_load_unlocked\nModuleNotFoundError: No module named 'zatca_erpgulf'\n"]"
}

[ahmad-91]

its occur after installed successfully
the frappe not work and rise internal sever error with this error above

[fkalpana]

did you do "bench migrate" and restart after that.

[ahmad-91]

yes i did

…

________________________________ من: Farook ***@***.***> ‏‏تم الإرسال: 10/رجب/1446 11:04 م إلى: ERPGulf/zatca_erpgulf ***@***.***> نسخة: ahmad-91 ***@***.***>; Author ***@***.***> ‏‏الموضوع: Re: [ERPGulf/zatca_erpgulf] error in frappe 14 erpnext 13 (Discussion #22) did you do "bench migrate" and restart after that. — Reply to this email directly, view it on GitHub<#22 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AHISUX4GSSGN6AIDAH3TTB32KARTXAVCNFSM6AAAAABU7BCUCCVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCOBQGIYDOOI>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[fkalpana]

we have not test with (frappe 14 erpnext 13) . but many users using with with (frappe 13 erpnext 13) and (frappe 14 erpnext 14) and (frappe 15 erpnext 15) .
did you follow standard installatiion steps like
bench get-app https://github.com/ERPGulf/zatca_erpgulf.git
bench --site xxxxxx zatca_erpgulf
bench --site xxxx migrate
bench restart
?

[ahmad-91]

yes that what i did its before i installed on my site its occour the internal sever error and when check log file its give me the error wich i provided to you thanks alot

…

________________________________ من: Farook ***@***.***> ‏‏تم الإرسال: 11/رجب/1446 09:28 ص إلى: ERPGulf/zatca_erpgulf ***@***.***> نسخة: ahmad-91 ***@***.***>; Author ***@***.***> ‏‏الموضوع: Re: [ERPGulf/zatca_erpgulf] error in frappe 14 erpnext 13 (Discussion #22) we have not test with (frappe 14 erpnext 13) . but many users using with with (frappe 13 erpnext 13) and (frappe 14 erpnext 14) and (frappe 15 erpnext 15) . did you follow standard installatiion steps like bench get-app https://github.com/ERPGulf/zatca_erpgulf.git bench --site xxxxxx zatca_erpgulf bench --site xxxx migrate bench restart ? — Reply to this email directly, view it on GitHub<#22 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AHISUXYNT2P6AKFUTK2VGUT2KC2ZLAVCNFSM6AAAAABU7BCUCCVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTCOBQGQ4DKMY>. You are receiving this because you authored the thread.Message ID: ***@***.***>