v3.0.0-beta.5/6 fails to render dashboard on some devices #1462
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Have you cleared your cache correctly? Because this shouldn't happen. You can also try to uninstall/reinstall Bubble Card in HACS. |
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I did a factory reset on the Crestron and set it up again. As soon as I updated from 4 to 5 it does this.
As soon as I drop back to 4, it renders as expected. I admit this is an advanced use case. The Crestron 1060 is a POE touchscreen that is used in office applications like Room signs, and office zoom control panels. I have three of them installed into my walls, and a test one in my office, was designing a new dashboard with bubble cards. The backend has an application dropdown that lets you put in a URL and it pulls that. It loads HA and then goes to the dashboard.
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Same here on IOS. Update: As soon as I delete the module sensor, everything is back to normal. |
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Have you updated to HA 2025.5 as well? Because they are a lot of issues with it. If not, without any logs from the browser console, I really don't know how to fix that. |
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Cloosos, thank you. The issue was discovered as soon as I got beta-5, before I pulled HA 2025.5. I will wait for the next version, or the 3.0 release and see what happens. The device let's you download the logs, but there are quite a pile, and so I will have to dig. |
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Hi! The new beta is out, let me know if everything works! 🤞 https://github.com/Clooos/Bubble-Card/releases/tag/v3.0.0-beta.6 |
Clooos
changed the title
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It was confirmed that v3.0.0-beta.6 is not fixing this. Can anyone check in the Home Assistant logs, you should have some errors from the frontend, can you send me these logs? You should see bubble-card.js in these. With v3.0.0-beta.6 installed of course 🙂 |
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I will try today. I cannot get Beta 6 to install. I can get 4, but when I go to get 6 it loads 2.x. I have done the trick of changing the dashboard resource, but nothing I am doing is giving me 6. May try to install it manually. |
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Check the solutions here, one of them should works 🙂 |
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Clooos I have done that no less than 10 times. Sometimes I get the BC error missing as discussed in #1351, and others 2.x. |
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Could you by any chance provide these logs to the HACS developer? It would help him understand what's going wrong, prevent many users from running into the same issue again, and save me from having to share this link every time someone encounters it 😄 I can't reproduce the problem myself, so your help would be really appreciated! |
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Clooos I have spent 2 hours trying to get this to install. I followed the link above and added the debug message to my config yaml. No matter how I do this, if I go for Beta-6 I get 2.x and I see nothing from HACS in the Core Log (if I should look somewhere else, please let me know.) The only thing I see in the core logs related to BC is |
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Have you tried to remove this sensor? Then restart Home Assistant, create it again, then restart again? |
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I did the above and do not see the error. I went to reinstall BC this is what is in the log (not sure it helps at all, but) This was there 30 times
And this is the rest.
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Thank you so much for the logs! I've sent them to the HACS dev, and he's asking a question, can you answer him directly? 🙂 |
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I have this issue too, but not with all devices. Basically I get this error with "old versions" of browser (on an old Mac that I cannot upgrade). As soon as I use a computer or phone up to date, I don't get this issue anymore. |
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That's nice actually! You could probably help me since you can reproduce this on a desktop computer (this is also possible on a tablet, but a bit more complicated), could you send me the logs you see in your Mac browser console? If you don't know how to do that, check on Google with the name of your browser. You should see errors from bubble-card.js 🤞 |
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Im trying.... but as the browser get stucked its a bit difficult 😬 |
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Can you try to first display the console on page where there is no Bubble Cards? |
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Anything in the "real" console? 😄 
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I have the page blocked and the console free right now on my computer, but I'm not sure about where to look for any potential errors... Maybe a sharing screen session could help you? |
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Damn! 😅 That's a serious freeze, and sharing your screen wouldn’t helps. Can you check in your Home Assistant logs (System > Logs)? 🤞 |
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When I try with chrome, nothing in log... Enregistreur: frontend.js.legacy.202505090 Uncaught error from Safari 13.1.2 on macOS 10.13.6 SyntaxError: The string did not match the expected pattern. matches ([native code]::) handleEvent (focus-ring.ts:83:45) |
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Nothing related to Bubble Card sadly. Could you try to create a new view with only one Bubble Card? This way it will maybe not freeze too much 🤞 |
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From Safari Console I get this, but not sure it can help.... |
Even with only this it freeze....
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If it can help you reproducing.... It is with Chrome Version 116.0.5845.187 (Build officiel) (x86_64) |
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Installing that version was the real challenge, my Mac just wouldn’t cooperate 🫠 So thank goodness I had a Windows VM. I instantly got the same issue, and then, unbelievably, I spotted the cause on my very first try! 🥳 I will try to release a new version tomorrow 😄 |
Wooow!!! Great!!! By curiosity, did you succeeded to find something in console? |
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Nothing in the console as well, instant freeze. And this is "funny" because this was caused by a fix I did to improve compatibility with older browsers 🫠 |
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Good to know! At least I was not missing something and making you lost time! |
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And thanks to you as well! This issue was very difficult to understand without any logs, but the fact I could reproduce it helped a lot! |
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Hello, I just wanted to say that I (finally) got 3.0b6 running, and I have the same exact problem. Running Fully Kiosk browser on Fire HD10. Reverting back to 2.4 fixes the issue. There is no issue with any of my other browsers (companion app, mac firefox/chrome, etc) |
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Like I said above, this issue is fixed on my side, just wait for the next beta 🙂 |
- [x] v3.0.0-beta.5/6 fails to render dashboard on some devices #1461 #1462 #1476 - [x] Light slider with hold to slide (default new behavior) are now limited to min 1%, to turn it off, just tap on the card. You can change that in the editor, or in YAML with `allow_light_slider_to_0: true`. #1295 - [x] Bubble backdrop color no longer works as expected #1294 - [x] Relative time formatting inconsistent with Home Assistant #1228 - [x] [3.0.0-beta.6] Slider doesnt work as expected, when entity step size is not 1 #1478 - [x] Slider does not update for brightness if adjusted outside of the card after being adjusted in the card #1367 - [x] Inconsistent and / or wrong color when using sub buttons on a slider #1448 - [x] All buttons are now hidden when a card’s entity is unavailable (like in a media player or cover card) #1453
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The new beta is here! 😄 https://github.com/Clooos/Bubble-Card/releases/tag/v3.0.0-beta.7 |
I confirm that it works back for me!!!! |
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Thank you for the quick feedback and enjoy your new computer! 😄 |
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Beta 7 is working perfectly Clooos! Thank you! If you are not supporting Clooos' work on Patron YOU SHOULD. |
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You're welcome! 😄 |
Been working with 3.0 Beta for some time. Everything has been working on the Crestron 1060 for some time. As soon as I updated to Beta 5 the device failed completely to render the screen.
Not able to upload a photo, but it loads the side-menu, and then about half way though the background, it just stops. and the whole device is frozen.
Did not have this issue in Beta 4 or 3. This is new behavior in 5. Wish I could give you more details as to what is happening, but this device is not really "smart".
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