Can not get to selfcare, can not get support at service desk

[buhalo1]

Hello! My selfcare page is still blank. Nothing has changed since my first and second support tickets were closed at service desk, both of them with statements that the problem is fixed.
DMR ID:2503211

How to check whether my ID was banned or not?

[denn64]

a similar situation. how to solve this problem?

[MagComm]

Same problem too.