Contact Treasury's Support Team

Page Information

Page Completion	Valid as of	Notes
🟢 100%	v1.0.0	None

Note

Treasury's quality support is provided at no cost to you, out of the Treasury team's free time.

Please consider picking one of the ways you can support the development of Treasury in return for our service. 😃

How to Contact Support

Support is available via these methods; this list ordered in our preference:

• 🟢 ArcanePlugins Discord Server, ask in the #help-chat or go to #create-a-ticket.
  • Best choice for most users.
• 🟢 GitHub Discussions.
• 🟢 Issue Tracker.
  • Best choice for experienced users.
• 🟠 Spigot Discussions (N/A)
  • Limited support only.
• 🟠 PM @lokka30 on SpigotMC.org.
  • Limited support only.

Reviews Section Misuse

Absolutely no support will be provided in Treasury's reviews section on SpigotMC.org - this includes bug reports, feature requests, questions, and so on. You must instead use one of three contact methods outlined above.

Here's why:

• The reviews section was never designed to facilitate support
• It only allows one-way replies, preventing the user from updating their situation or explaining their issues further
• Only Treasury's author can reply to you, resulting in significantly slower response times
• Message formatting is used very frequently in software support - the reviews section has no message formatting available. Can't upload pictures, files, etc.

Those who abuse the reviews section will receive none of our support thereon as a cost of being ignorant. Under certain circumstances we can pardon this for individuals.

Simply contact us via the handful of methods we have made available.