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‎AdhocAdam.Advanced.Action.Log.Notifier/AddActionLogEntry.cs

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using Microsoft.EnterpriseManagement;
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using Microsoft.EnterpriseManagement.Common;
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using Microsoft.EnterpriseManagement.Configuration;
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using System;
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using System.Collections.Generic;
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using System.Linq;
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using System.Text;
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using System.Threading.Tasks;
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namespace Advanced.Action.Log.Notifier
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{
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public class AddActionLogEntry
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{
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//Modified from Anton Gritsenko/Rob Ford on TechNet
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//https://social.technet.microsoft.com/Forums/WINDOWS/en-US/1f06e71c-00f4-4cf7-9f7e-a9a78b4b907c/creating-action-log-entry-for-incident-via-sdk-in-c?forum=customization
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//Follows similiar SMLets Exchange Connector logic
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//https://github.com/AdhocAdam/smletsexchangeconnector/blob/5e488ed24ff9467e0a8691df56cc993eabfb9c7c/smletsExchangeConnector.ps1#L1876
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public String AddToActionLog(EnterpriseManagementGroup emg, EnterpriseManagementObject WorkItem, string Comment, string User, string CommentType)
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{
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try
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{
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//Get the System.WorkItem.Library mp
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ManagementPack mpWorkItemLibrary = emg.ManagementPacks.GetManagementPack(new Guid("405D5590-B45F-1C97-024F-24338290453E"));
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//Get the Action Log class, only 1 of 2 could be incoming - User Comments or Analyst Comments
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/*
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ManagementPackClass CommentLogType = emg.EntityTypes.GetClass("System.WorkItem.TroubleTicket.AnalystCommentLog", mpWorkItemLibrary); //UserCommentLog
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ManagementPackClass UserCommentLog = emg.EntityTypes.GetClass("System.WorkItem.TroubleTicket.UserCommentLog", mpWorkItemLibrary); //AnalystComments
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*/
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string commentClassName = "System.WorkItem.TroubleTicket." + CommentType;
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ManagementPackClass CommentLogType = emg.EntityTypes.GetClass(commentClassName, mpWorkItemLibrary);
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//Create a new action log entry
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CreatableEnterpriseManagementObject objectActionLog = new CreatableEnterpriseManagementObject(emg, CommentLogType);
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//Check description
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Comment += "\n";
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if (Comment.Length > 4000) Comment = Comment.Substring(0, 4000);
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//Setup the action log entry
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Guid NewCommentGuid = Guid.NewGuid();
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objectActionLog[CommentLogType, "Id"].Value = NewCommentGuid.ToString();
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objectActionLog[CommentLogType, "DisplayName"].Value = NewCommentGuid.ToString();
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objectActionLog[CommentLogType, "Comment"].Value = Comment;
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objectActionLog[CommentLogType, "EnteredBy"].Value = "Azure Translate/" + User;
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objectActionLog[CommentLogType, "EnteredDate"].Value = DateTime.Now.ToUniversalTime();
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//Get the enumeration and relationship
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ManagementPackRelationship wiActionLogRel = emg.EntityTypes.GetRelationshipClass("System.WorkItemHasCommentLog", mpWorkItemLibrary);
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ManagementPackRelationship userActionLogRel = emg.EntityTypes.GetRelationshipClass("System.WorkItem.TroubleTicketHasUserComment", mpWorkItemLibrary);
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ManagementPackRelationship analystActionLogRel = emg.EntityTypes.GetRelationshipClass("System.WorkItem.TroubleTicketHasAnalystComment", mpWorkItemLibrary);
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//Get the projection for the incident
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EnterpriseManagementObjectProjection emopWorkItem = new EnterpriseManagementObjectProjection(WorkItem);
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//Add the comment and save
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ManagementPackRelationship WorkItemActionLogRelationship = null;
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switch (CommentType)
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{
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case "UserCommentLog":
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{WorkItemActionLogRelationship = userActionLogRel;}
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break;
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case "AnalystCommentLog":
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{WorkItemActionLogRelationship = analystActionLogRel;
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objectActionLog[CommentLogType, "IsPrivate"].Value = false;}
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break;
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}
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//change the relationship if the work item is a Service Request
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if (WorkItem.LeastDerivedNonAbstractManagementPackClassId.ToString() == "04b69835-6343-4de2-4b19-6be08c612989")
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{
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WorkItemActionLogRelationship = wiActionLogRel;
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}
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//write the new comment into the Action Log
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emopWorkItem.Add(objectActionLog, WorkItemActionLogRelationship.Target);
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emopWorkItem.Commit();
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//return the new Comment Guid to notify on
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return objectActionLog.Id.ToString();
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}
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catch
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{
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return null;
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}
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}
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}
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}

‎AdhocAdam.Advanced.Action.Log.Notifier/AzureCognitiveServicesTranslate.cs

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using Microsoft.EnterpriseManagement;
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using Microsoft.EnterpriseManagement.Common;
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using Microsoft.EnterpriseManagement.Configuration;
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using System;
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using System.Collections.Generic;
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using System.IO;
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using System.Linq;
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using System.Net;
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using System.Text;
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using System.Threading.Tasks;
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namespace Advanced.Action.Log.Notifier
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{
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public class AzureCognitiveServicesTranslate
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{
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//Detect a Language using Azure Translate
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//https://docs.microsoft.com/en-us/azure/cognitive-services/translator/tutorial-wpf-translation-csharp#detect-language-of-source-text
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public String LanguageDetect(EnterpriseManagementGroup emg, string text)
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{
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//Get the API key for Azure Translate from the Admin Settings MP
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EnterpriseManagementObject emoAdminSetting = emg.EntityObjects.GetObject<EnterpriseManagementObject>(new Guid("49a053e7-6080-e211-fd79-ca3607eecce7"), ObjectQueryOptions.Default);
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string ACSTranslateKey = emoAdminSetting[null, "ACSAPIKey"].Value.ToString();
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//site
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string ACSTranslateSite = "https://api.cognitive.microsofttranslator.com/detect?api-version=3.0";
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try
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{
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// Create request to Detect languages with Translator Text
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HttpWebRequest detectLanguageWebRequest = (HttpWebRequest)WebRequest.Create(ACSTranslateSite);
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detectLanguageWebRequest.Headers.Add("Ocp-Apim-Subscription-Key", ACSTranslateKey);
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detectLanguageWebRequest.ContentType = "application/json; charset=utf-8";
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detectLanguageWebRequest.Method = "POST";
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// Send request
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var serializer = new System.Web.Script.Serialization.JavaScriptSerializer();
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string jsonText = serializer.Serialize(text);
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string body = "[{ \"Text\": " + jsonText + " }]";
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byte[] data = Encoding.UTF8.GetBytes(body);
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detectLanguageWebRequest.ContentLength = data.Length;
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using (var requestStream = detectLanguageWebRequest.GetRequestStream())
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requestStream.Write(data, 0, data.Length);
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HttpWebResponse response = (HttpWebResponse)detectLanguageWebRequest.GetResponse();
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// Read and parse JSON response
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var responseStream = response.GetResponseStream();
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var jsonString = new StreamReader(responseStream, Encoding.GetEncoding("utf-8")).ReadToEnd();
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dynamic jsonResponse = serializer.DeserializeObject(jsonString);
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// Fish out the detected language code
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var languageInfo = jsonResponse[0];
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if (languageInfo["score"] > (decimal)0.5)
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{
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return languageInfo["language"];
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}
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else
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{
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return "Unable to confidently detect input language.";
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}
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}
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catch
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{
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return "Unable to contact Azure.";
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}
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}
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//Translate a Language
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//https://docs.microsoft.com/en-us/azure/cognitive-services/translator/quickstart-csharp-translate
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//modified to follow suit from above request
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public String LanguageTranslate(EnterpriseManagementGroup emg, string SourceLanguageCode, string TargetLanguageCode, string TextToTranslate)
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{
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//Get the API key for Azure Translate from the Admin Settings MP
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EnterpriseManagementObject emoAdminSetting = emg.EntityObjects.GetObject<EnterpriseManagementObject>(new Guid("49a053e7-6080-e211-fd79-ca3607eecce7"), ObjectQueryOptions.Default);
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string ACSTranslateKey = emoAdminSetting[null, "ACSAPIKey"].Value.ToString();
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//site
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//https://api.cognitive.microsofttranslator.com/translate?api-version=3.0&from=$($SourceLanguage)&to=$($TargetLanguage)
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string ACSTranslateSite = "https://api.cognitive.microsofttranslator.com/translate?api-version=3.0";
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//prepare the text
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TextToTranslate = TextToTranslate.Trim();
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// send HTTP request to perform the translation
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string uri = string.Format(ACSTranslateSite + "&from={0}&to={1}", SourceLanguageCode, TargetLanguageCode);
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// Send request
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var serializer = new System.Web.Script.Serialization.JavaScriptSerializer();
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string jsonText = serializer.Serialize(TextToTranslate);
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string body = "[{ \"Text\": " + jsonText + " }]";
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byte[] data = Encoding.UTF8.GetBytes(body);
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try
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{
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// Create request to Detect languages with Translator Text
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HttpWebRequest translateLanguageWebRequest = (HttpWebRequest)WebRequest.Create(uri);
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translateLanguageWebRequest.Headers.Add("Ocp-Apim-Subscription-Key", ACSTranslateKey);
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translateLanguageWebRequest.ContentType = "application/json; charset=utf-8";
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translateLanguageWebRequest.Method = "POST";
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translateLanguageWebRequest.ContentLength = data.Length;
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using (var requestStream = translateLanguageWebRequest.GetRequestStream())
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requestStream.Write(data, 0, data.Length);
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HttpWebResponse response = (HttpWebResponse)translateLanguageWebRequest.GetResponse();
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// Read and parse JSON response
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var responseStream = response.GetResponseStream();
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var jsonString = new StreamReader(responseStream, Encoding.GetEncoding("utf-8")).ReadToEnd();
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dynamic jsonResponse = serializer.DeserializeObject(jsonString);
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//Return the translated text
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var translation = jsonResponse[0];
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return translation["translations"][0]["text"];
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}
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catch
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{
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return "Unable to contact Azure.";
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}
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}
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}
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}

‎AdhocAdam.Advanced.Action.Log.Notifier/NotifyUser.cs

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using System;
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using System.ComponentModel;
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using System.ComponentModel.Design;
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using System.Collections;
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using System.Linq;
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using System.Workflow.ComponentModel.Compiler;
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using System.Workflow.ComponentModel.Serialization;
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using System.Workflow.ComponentModel;
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using System.Workflow.ComponentModel.Design;
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using System.Workflow.Runtime;
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using System.Workflow.Activities;
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using System.Workflow.Activities.Rules;
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using Microsoft.EnterpriseManagement;
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using Microsoft.EnterpriseManagement.Configuration;
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using Microsoft.EnterpriseManagement.Common;
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using Microsoft.EnterpriseManagement.Workflow.Common;
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using Microsoft.EnterpriseManagement.Notifications.Workflows;
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using System.Collections.Generic;
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namespace Advanced.Action.Log.Notifier
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{
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public class NotifyUser : SendNotificationsActivity
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{
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public void SendNotification(Guid SubscriptionId, string[] DataItems, string InstanceId, string[] TemplateIds, string[] PrimaryUserGuids, ActivityExecutionContext executionContext)
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{
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NotifyUser notice = new NotifyUser();
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notice.SubscriptionId = SubscriptionId;
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notice.DataItems = DataItems;
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notice.InstanceId = InstanceId;
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notice.TemplateIds = TemplateIds;
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notice.PrimaryUserList = PrimaryUserGuids;
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notice.Execute(executionContext);
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}
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}
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}

‎AdhocAdam.Advanced.Action.Log.Notifier/TroubleTicketAnalystNotification.Designer.cs

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