[heliophysics] Workshop monitoring

[jnywong]

Context

This community are running an event on Monday Sep 22 to Thursday Sep 25 9am-5pm CEST. Expecting the most user activity Wednesday and Thursday.

https://2i2c.slack.com/archives/C07SJJWVCAD/p1758145146672979

Proposal

• Monitor FreshDesk for any support tickets that come in
• Check in on Grafana Dashboards at the start of the event to make sure user servers are starting up

Definition of Done

• The event has passed.

[jnywong]

@GeorgianaElena i've assigned this to you, but do pull me in if there's any extra support needed :)